Assistant Maintenance Manager (NE2024AMM100)

ZipRecruiter; Natick (MA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is looking for an Assistant Maintenance Manager to oversee the maintenance of their flagship apartment community. This role requires a proactive leader with a strong background in residential property management and maintenance operations. You will be responsible for maintaining the property’s physical condition, managing vendor relationships, and ensuring timely responses to maintenance requests. If you are dedicated to exceeding tenant expectations and thrive in a collaborative environment, this opportunity offers a competitive salary, comprehensive benefits, and the chance for professional growth.

Benefits

Competitive salary

Health, dental, and vision insurance

Professional development opportunities

Generous vacation and leave policies

Qualifications

• 3+ years in Residential Property Management, preferably as a Manager.
• Proficiency in maintenance, turnover, and building systems.

Responsibilities

• Maintain the property’s physical condition and conduct routine inspections.
• Manage capital projects and oversee maintenance-related vendors.

Skills

Residential Property Management

Maintenance and Turnover

Yardi

HVAC Knowledge

Excellent Communication Skills

Problem Solving

Customer Service Orientation

Team Collaboration

Tools

Yardi

Job description

Job Description ASSISTANT MAINTENANCE MANAGER

Our client is seeking an Assistant Maintenance Manager for one of their flagship apartment communities. The ideal candidate is a proven leader with skills in all areas of general maintenance and the ability to perform physical maintenance operations of the property.

YOUR ROLE

1. Maintain the interior and exterior physical condition of the assigned property in a professional manner.
2. Conduct routine inspections and preventive maintenance of all building-related systems.
3. Coordinate responses to maintenance requests in a timely and efficient manner.
4. Handle emergency situations reliably and communicate issues promptly to supervisors and team members.
5. Develop and manage an on-call schedule with neighboring sites.
6. Manage the apartment turnover process effectively.
7. Oversee selection and management of all maintenance-related vendors.
8. Manage capital projects onsite, including the bid process and project/construction management.
9. Assist with creating the property budget and ensure cost-effectiveness across all maintenance areas.

YOUR VALUE

• Dedication to resolving tenant issues and exceeding expectations with timely communication.
• Upholding high standards and representing the company’s vision.
• Willingness to collaborate and contribute to team efforts, regardless of job scope.

YOUR SKILLS

• 3+ years of experience in Residential Property Management, preferably as a Manager.
• Proficiency in maintenance, turnover, and building systems.
• Willingness to learn new tasks and systems.
• Ability to work independently and proactively solve problems.
• Excellent written and verbal communication skills.
• Well-organized with the ability to multitask and prioritize.
• Participation in on-call rotation.
• Customer service orientation and effective communication skills.
• Ability to foster a respectful team environment.
• Proficiency in Yardi for turnover, capital tracking, and work order processing.
• Knowledge of HVAC, mechanical, electrical, plumbing, fire systems, and general building maintenance.
• Ability to plan, schedule, and coordinate maintenance requests and apartment turnovers.
• Periodic site inspection capabilities.
• Collaborative approach to developing systems and addressing site challenges.

THE PERKS!

• Competitive salary, on-call and overtime pay, bonuses, and incentives.
• Comprehensive health, dental, and vision insurance.
• Opportunities for professional development.
• Generous vacation and leave policies.