Assistant Maintenance Director - The Henley

CWS Apartment Homes; Midlothian (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

CWS Apartment Homes is seeking an Assistant Maintenance Director to blend hands-on maintenance with strong team leadership. You will manage service requests, supervise the maintenance crew, and ensure residents receive top-tier service.

Responsibilities include preparing make-ready apartments, maintaining inventory, and participating in preventative maintenance and safety programs. A background in maintenance or related trades and good customer service are essential to succeed in this role.

Qualifications

• EPA, HVAC I & II, CPO and local certifications are required.
• Minimum 1-2 years of full-time apartment maintenance experience.
• Own a basic set of hand tools (required).
• Able to read service requests and schedules and converse with team members, residents and vendors in English.
• Possess a valid driver’s license and current automobile insurance.

Responsibilities

• Assist with leading maintenance team
• Prepare make-ready apartments
• Complete service requests
• Maintain inventory and shop organization
• Perform common area maintenance
• Participate in preventative maintenance program
• Participate in resident satisfaction programs
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Participate in the CWS Risk Management Program and Safety Programs

Skills

Leadership

Customer service

Communication in English

Education

High School diploma or GED

EPA/HVAC Certifications

CPO Certification

Tools

Yardi software

Job description

What’s Your Purpose?

What You Will Do

The Assistant Maintenance Director is a combination of both hands-on maintenance and customer service. While you enjoy the hands-on work of completing service requests, it is your unparalleled leadership that sets your performance apart. Your maintenance, construction or general labor background provides you the skills to handle maintenance tasks, while your customer service skills ensure CWS residents are beyond satisfied.

• CWS Values : You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.

• Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.

What Your Day Consists Of

• Assist with leading maintenance team
• Prepare make-ready apartments
• Complete service requests
• Maintain inventory and shop organization
• Perform common area maintenance
• Participate in preventative maintenance program
• Participate in resident satisfaction programs
• Communicate with customer, residents, investors, vendors, leadership, and CWS team members
• Participate in the CWS Risk Management Program and Safety Programs

What You Bring To Us

• High School diploma or GED (preferred)

• Yardi software experience (preferred)

• EPA, HVAC I & II, CPO and local certifications (required)

• Minimum 1-2 years previous full-time work experience in apartment maintenance or a trade that requires basic knowledge of electricity, plumbing, carpentry, painting, and HVAC (required)

• Apartment maintenance (preferred)

• Possess a valid driver’s license and current automobile insurance (required)

• Own a basic set of hand tools (required)

• Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English

• Basic computer skills

• Able to adhere to set and variable work schedule, including weekends and emergencies as required

• Able to adhere to company policies, procedures, and practices

• Able to establish and maintain effective working relationships

• Able to maintain a professional and ethical atmosphere

• Possess supervisory/managerial skills

• Able to perform work responsibilities at locations other than “home” property

• Able to travel within major metropolitan areas and may be required to attend company functions in other cities

• Able to respond to emergency calls outside of normal business hours

What We Offer

At CWS, our employees are like family. We offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance. Benefits include a 50% apartment rental discount for onsite team members and a 20% rental discount for all other employees.

We offer multiple medical, dental, and vision plan options, company-paid life and disability insurance, paid parental leave, and a 401(k) with company match.Additionalbenefits include pet insurance, tuitionreimbursement, flexiblespending and health savings account options, and ourFitness Bucks program, which helps cover fitness-related activities, equipment, and wellness purchases.

You’llenjoy paid time off, company holidays, a floating holiday, and a birthday holiday- because we believe in taking care of our team both at work and at home.

Work Environment:

Work is performed throughout residential apartment communities in both office and field settings. Position may involve exposure to outdoor weather conditions, maintenance equipment, construction areas, chemicals, noise, dust, and other environmental conditions associated with property maintenance activities.

Physical Requirements:

Requires frequent walking throughout the property, including climbing stairs, inspecting units, and assisting with maintenance operations. Position involves standing, bending, kneeling, reaching, climbing ladders, and lifting or moving materials and equipment up to 50 pounds. Must be able to work indoors and outdoors in varying environmental conditions and safely operate maintenance tools and equipment.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The above statements are intended to describe the general nature and level of work being performed.