Assistant Community Director - The Henley

CWS Apartment Homes; Midlothian (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Rent discount

Medical, dental, vision

401(k) with match

Life insurance

Paid time off

Paid holidays

Tuition reimbursement

Fitness program

Job summary

CWS Apartment Homes in Texas is seeking an Assistant Community Director to support rent collections, resident records, and day-to-day operations at our Midlothian community. You will help supervise leasing, communicate with residents and vendors, and assist the Community Director to ensure financial performance and guest satisfaction.

This role requires a High School diploma or GED, familiarity with Yardi, and willingness to travel to nearby properties; on-site work with occasional emergencies

Qualifications

• Bachelor level roles may not apply; however, this position requires a high school diploma or GED and familiarity with property management software.
• Experience with Yardi is preferred and on-site management knowledge is beneficial.
• Must be able to adhere to work schedules including weekends and emergencies as required.
• Strong communication, organizational, and client-service skills are essential.

Responsibilities

• Maintain accounts receivable
• Maintain resident records, reporting, and management system
• Provide assistance to the Community Director
• Maintain positive resident relations
• Lease the community
• Market the community
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Participate in the CWS Risk Management and Safety Programs

Skills

Yardi software

On-site management

Valid driver's license

Microsoft Office

Time management

Customer service

Education

High School diploma or GED

Job description

What’s Your Purpose?

What You Will Do

As the Assistant Community Directoryou will support our mission through considerate and effective communications with residents, while taking ownership of rent collections, maintaining resident records, managing delinquencies, and reporting the property’s financial data.

• CWS Values : You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
• Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.

What Your Day Consists Of

• Maintain accounts receivable
• Maintain resident records, reporting, and management system
• Provide assistance to the Community Director
• Maintain positive resident relations
• Lease the community
• Market the community
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Participate in the CWS Risk Management and Safety Programs

What You Bring To Us

• High School diploma or GED (required)
• Yardi software experience (preferred)
• 1-2 years of on-site management operations knowledge (preferred)
• Possess a valid driver’s license and current automobile insurance (required)
• Able to adhere to set and variable work schedule, including weekends and emergencies as required
• Able to adhere to company policies, procedures, and practices
• Able to establish and maintain effective working relationships
• Able to maintain a professional and ethical atmosphere
• Knowledge of Microsoft Office and Outlook software
• Able to perform work responsibilities at locations other than “home” property
• Able to travel within major metropolitan areas and may be required to attend company functions in other cities

What We Offer

At CWS, our employees are like family. We offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance. Benefits include a 50% apartment rental discount for onsite team members and a 20% rental discount for all other employees.

We offer multiple medical, dental, and vision plan options, company-paid life and disability insurance, paid parental leave, and a 401(k) with company match. Additional benefits include pet insurance, tuition reimbursement, flexible spending and health savings account options, and our Fitness Bucks program, which helps cover fitness-related activities, equipment, and wellness purchases.

You’ll enjoy paid time off, company holidays, a floating holiday, and a birthday holiday—because we believe in taking care of our team both at work and at home.

Work Environment:

Work is performed in office and field environments within residential apartment communities. Position requires frequent interaction with residents, prospects, vendors, and team members in a customer-focused environment and may involve occasional exposure to outdoor weather conditions and property maintenance activity.

Physical Requirements:

Requires frequent walking throughout the property, including climbing stairs and conducting inspections, tours, and resident interactions. Position involves standing, sitting, bending, reaching, and occasional lifting of office supplies or marketing materials up to 25 pounds. Work is performed in both office and outdoor settings with regular resident and customer interaction.

This job description is not designed to cover orcontaina comprehensive listing of activities, duties or responsibilities that arerequiredofthe employee. The above statements are intended to describe the general nature and level of work being performed.