Assistant Maintenance Director: Lead & Maintain

CWS Apartment Homes; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

CWS Apartment Homes is seeking an Assistant Maintenance Director to join our on-site team. This role blends hands-on maintenance with leadership and customer service, ensuring residents are highly satisfied while overseeing daily maintenance operations.

You will lead the maintenance staff, prepare make-ready units, handle service requests, manage inventory, and participate in safety and risk management programs. Valid tools and EPA/HVAC certifications are required.

Qualifications

• High School diploma or GED (preferred).
• Yardi software experience (preferred).
• EPA, HVAC I & II, CPO and local certifications (required).
• Minimum 1-2 years previous full-time work experience in apartment maintenance or a trade that requires basic knowledge of electricity, plumbing, carpentry, painting, and HVAC (required).
• Possess a valid driver’s license and current automobile insurance (required).
• Own a basic set of hand tools (required).
• Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English.
• Basic computer skills.

Responsibilities

• Assist with leading maintenance team.
• Prepare make-ready apartments.
• Complete service requests.
• Maintain inventory and shop organization.
• Perform common area maintenance.
• Participate in preventative maintenance program.
• Participate in resident satisfaction programs.
• Communicate with customer, residents, investors, vendors, leadership, and CWS team members.
• Participate in the CWS Risk Management Program and Safety Programs.

Skills

Supervisory/managerial skills

Customer service

Strong communication

Education

High School diploma or GED

EPA, HVAC I & II, CPO certifications (local)

Tools

Yardi software

Job description

CWS Apartment Homes is seeking an Assistant Maintenance Director to join our on-site team. This role blends hands-on maintenance with leadership and customer service, ensuring residents are highly satisfied while overseeing daily maintenance operations.

You will lead the maintenance staff, prepare make-ready units, handle service requests, manage inventory, and participate in safety and risk management programs. Valid tools and EPA/HVAC certifications are required.