Branch Manager - Randolph, VT

Northfield Savings Bank; Town of Vermont (WI); Hybrid; USD 67,000 - 74,000; Full time

Benefits offered by this job

Annual incentive bonus

Job summary

Northfield Savings Bank seeks a Branch Manager for the Randolph, VT office to lead with energy, coach staff, and foster strong customer relationships. The role emphasizes inspiring a team, delivering exceptional service, and driving deposits and referrals in a fast-paced community banking environment.

You will coach, develop employees, and partner with local businesses while ensuring compliance and an outstanding customer experience. Compensation includes base pay plus incentive potential.

Qualifications

• Leadership experience in banking or a customer-focused environment.
• Proven ability to coach, motivate, and develop employees.
• Strong business development and relationship-building skills.
• Excellent communication, problem-solving, and organizational abilities.
• Commitment to delivering outstanding customer experiences and achieving results.

Responsibilities

• Provide leadership, coaching, and development to branch employees.
• Build relationships with customers, community members, and local businesses.
• Lead the customer experience with empathy, responsiveness, and professionalism.
• Drive branch performance through deposits and referrals.
• Maintain regulatory compliance, risk management, and operational excellence.
• Lead by example and foster a positive, engaging workplace.
• Adapt to changing priorities while keeping the team focused.

Skills

Leadership experience

Coaching and development

Relationship-building

Communication skills

Problem-solving

Organizational abilities

Adaptability

Job description

We are proud to be local Bankers! Join our team!

Branch Manager - Randolph, VT

Lead with confidence. Inspire a team. Build relationships that matter.

Northfield Savings Bank is looking for an energetic, relationship-focused leader to serve as Branch Manager of our Randolph office. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys coaching and developing others, and is passionate about delivering an exceptional customer experience.

What You'll Do

• Provide leadership, coaching, and development to branch employees, fostering a culture of teamwork, accountability, and service excellence.
• Build strong relationships with customers, community members, and local businesses.
• Ensure an exceptional customer experience by leading with empathy, responsiveness, and professionalism.
• Drive branch performance through deposit growth, customer acquisition, and referral development.
• Maintain operational excellence, regulatory compliance, and sound risk management practices.
• Lead by example, creating a positive and engaging workplace where employees can learn, grow, and succeed.
• Adapt to changing priorities and business needs while keeping the team focused and energized.

Disclaimer: What is listed above is representative of the position's responsibilities, but is not meant to be an exhaustive list, nor does it reflect a complete job description. Responsibilities may change during employment at Northfield Savings Bank at the company's discretion.

What Makes You Successful

You are:

• Energetic and enthusiastic, with a passion for leading people and serving customers.
• Outgoing and community-minded, naturally building relationships wherever you go.
• Organized and accountable, with the ability to effectively prioritize and follow through.
• Confident yet calm, providing reassurance and direction during both opportunities and challenges.
• Adaptable and solution-oriented, embracing change and helping others navigate it successfully.
• Approachable and understanding, creating an environment where employees and customers feel heard, respected, and valued.
• A positive role model who leads with integrity, professionalism, and accountability.

What You'll Bring

• Leadership experience in banking, retail, financial services, or another customer-focused environment.
• Proven ability to coach, motivate, and develop employees.
• Strong business development and relationship-building skills.
• Excellent communication, problem-solving, and organizational abilities.
• Commitment to delivering outstanding customer experiences and achieving results.

Why Northfield Savings Bank?

At Northfield Savings Bank, we believe banking is about people first. As Vermont's largest mutual savings bank, we're committed to supporting our communities, investing in our employees, and creating meaningful career opportunities. We value collaboration, integrity, community involvement, and a genuine commitment to helping others succeed.

If you're an engaging leader who enjoys building relationships, developing talent, and making a positive impact in your community, we'd love to hear from you.

Join us and help lead the Randolph team toward continued success.

Compensation

Base compensation range at hire (dependent on experience): $66,560 - $74,360 annually + opportunity for annual incentive bonus.

Studies have shown that women and people of color are less likely to apply for jobs if they believe they do not meet every qualification. At NSB, our goal is to find the best candidate for the job and build a diverse, inclusive, and authentic workplace. We will consider an equivalent combination of knowledge, skills, education, and experience to meet qualifications. If you are excited about this role but your past experiences do not align perfectly, we still encourage you to apply! You may be a great candidate for this role or another open role we have.

Northfield Savings Bank is an Equal Opportunity Employer.