Assistant Intermodal Dispatcher

478; Valley Cottage (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Job summary

A transportation service company in Valley Cottage is looking for a full-time Assistant Dispatcher. The role includes routing, tracking shipments, and assisting drivers. Ideal candidates should have at least 2 years of experience in dispatch and customer service, with strong organizational and communication skills. Proficiency in Microsoft Office and the ability to learn proprietary software are essential. This position offers benefits including a 401(k) and a performance-based bonus.

Qualifications

• 2+ years of office, dispatch experience, and customer service management experience.
• Solid organization and planning capabilities.
• Outstanding written and verbal communication skills.

Responsibilities

• Routing/Tracking and assisting drivers with daily operations.
• Customer services and updating customers with daily shipment details.
• Entering all orders into the system (Profit Tools).

Skills

Organizational skills

Interpersonal skills

Attention to detail

Customer service

Communication skills

Education

College degree desired

Tools

Microsoft Office

Profit Tools

Job description

Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

O.T. Delivery Systems Inc. is a Transportation/Warehousing service company servicing the tri-state area and beyond. We currently have an immediate full time opening for an Assistant Dispatcher.

If you are self-motivated, highly organized and have superb interpersonal skills along with a high focus to detail, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? If so, this is the place for you.

Primary Responsibilities

Routing/Tracking and assisting drivers with daily operations

Intermodal tracking of containers and shipments status on the port of NY/NJ

entering all orders into system (Profit Tools)

Regular office tasks

Customer services and updating customers with daily shipment details

Phone/Customer Service

Position Requirements

2+ year(s) of office, dispatch experience, and customer service management experience

Solid organization and planning capabilities, strong attention to detail

Transportation/dispatch knowledge a huge plus

Outstanding written and verbal communication skills, grammar, and a consistently courteous and professional tone of voice at all times

Very self-motivated and goal-oriented with ability to multi-task

Capability to work in a fast-paced, team-oriented office environment

Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)

Ability to learn new software and proprietary software (Profit Tools)

College degree desirable