Assistant Dispatcher

478; Valley Cottage (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

O.T. Delivery Systems Inc. is seeking an Assistant Dispatcher to join our transportation and warehousing team in the tri-state area.

The role focuses on routing, driver support, and customer updates, with a strong emphasis on accuracy and timely communications. Ideal candidates will have at least 2 years in dispatch or office roles, solid Microsoft Office skills, and the ability to multitask in a fast-paced, professional office environment while delivering dependable service and ownership of

Qualifications

• 2+ years of office, dispatch experience, and customer service management experience.
• Solid organization and planning capabilities, strong attention to detail.
• Transportation/dispatch knowledge a huge plus.
• Outstanding written and verbal communication skills, grammar, and a consistently courteous and professional tone of voice at all times.
• Very self-motivated and goal-oriented with ability to multi-task.
• Capability to work in a fast-paced, team-oriented office environment.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to learn new software and proprietary software (Profit Tools).

Responsibilities

• Routing/Tracking and assisting drivers with daily operations
• Intermodal tracking of containers and shipments status on the port of NY/NJ
• Entering all orders into system (Profit Tools)
• Regular office tasks
• Customer services and updating customers with daily shipment details
• Phone/Customer Service

Skills

Dispatch experience

Customer service

Multitasking

Communication skills

Office coordination

Tools

Microsoft Office

Profit Tools

Job description

O.T. Delivery Systems Inc. is a Transportation/Warehousing service company servicing the tri-state area and beyond. We currently have an immediate full time opening for an Assistant Dispatcher.

If you are self-motivated, highly organized and have superb interpersonal skills along with a high focus to detail, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? If so, this is the place for you.

Primary Responsibilities

• Routing/Tracking and assisting drivers with daily operations
• Intermodal tracking of containers and shipments status on the port of NY/NJ
• entering all orders into system (Profit Tools)
• Regular office tasks
• Customer services and updating customers with daily shipment details
• Phone/Customer Service

Position Requirements

• 2+ year(s) of office, dispatch experience, and customer service management experience
• Solid organization and planning capabilities, strong attention to detail
• Transportation/dispatch knowledge a huge plus
• Outstanding written and verbal communication skills, grammar, and a consistently courteous and professional tone of voice at all times
• Very self-motivated and goal-oriented with ability to multi-task
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
• Ability to learn new software and proprietary software (Profit Tools)