Assistant Installation Manager

Paycom; Eastwood (TN); On-site; USD 52,000 - 74,000; Full time

Job summary

Rite Rug in Nashville, TN is seeking an Experienced Assistant Installation Manager to oversee flooring installations and ensure the best possible customer experience from start to finish. You will manage installation from beginning to end, keep in close contact with customers, work with the retail sales team to understand needs, and troubleshoot issues to deliver quality results.

A High School diploma or equivalent is required; flooring/construction experience is a plus; must lift 25 pounds and

Qualifications

• High School diploma or equivalent.
• Experience in flooring or construction is a plus.
• Exceptional customer services skills.
• Valid driver’s license and clean driving record.
• Ability to lift at least 25 pounds and work independently.

Responsibilities

• Management of all installation and service of flooring within a specified geographic region.
• Manage installation from beginning to end, keeping in close contact with the customer throughout the process.
• Ability to make product suggestions to customer to ensure the highest quality end result.
• Troubleshoot any installation/flooring issues to determine the best solution for the customer.
• Work closely with retail sales team to understand the customer’s needs.
• Must display a sense of urgency to address & satisfy customer issues.
• Perform other duties as assigned.

Skills

Customer service

Team player

Communication

Adaptability

Multi-tasking

Problem solving

Education

High School diploma or equivalent

Job description

Job Details: Level: Experienced, Job Location: Nashville - La Vergne, TN 37086, Position Type: Full Time, Education Level: Not Specified, Travel Percentage: Up to 50%, Job Shift: Day, Job Category: QA - Quality Control

Rite Rug has been one of the largest privately owned flooring companies for over 90 years! We are looking for an Assistant Installation Manager to join our team! Rite Rug offers competitive wages and a full benefits package.

POSITION SUMMARY

To ensure the customer has the best possible experience when have their new floors installed.

ESSENTIAL FUNCTIONS

• Management of all installation and service of flooring within a specified geographic region
• Manage installation from beginning to end, keeping in close contact with the customer throughout the process
• Ability to make product suggestions to customer to ensure the highest quality end result
• Troubleshoot any installation/flooring issues to determine the best solution for the customer
• Work closely with retail sales team to understand the customer’s needs
• Must display a sense of urgency to address & satisfy customer issues
• Perform other duties as assigned

QUALIFICATIONS AND REQUIREMENTS

1. Have earned a minimum of a High School diploma or equivalent.
2. Experience in the Flooring Industry or Construction is a plus.
3. Must have exceptional customer services skills
4. Team Player
5. Adaptable to change
6. Excellent verbal and written communication skills
7. Clean driving record
8. Be able to multi-task and prioritize the duties required
9. Be able to lift at least 25 pounds
10. Be able to work independently and problem solve