Assistant II, Work-Study

Austin Community College; Austin (TX); Hybrid; USD 27,000 - 39,000; Full time

Job summary

Austin Community College is seeking an Assistant II, Work-Study to provide complex clerical and administrative support to a departmental office, program, classroom/lab, and/or partner.

The role requires current enrollment in at least six college credits and SAP compliance; candidates must have been offered work-study on their financial aid award package. Duties include managing correspondence, data entry, and document preparation, with coordination of schedules and meetings.

Qualifications

• Enrollment in a minimum of six college credits.
• Meet SAP standards each semester.
• Must have been offered work-study on financial aid award package.

Responsibilities

• Performs administrative and clerical duties for a department or work-study partner.
• Manages correspondence, mail, calls, scheduling, and records.
• Gathers data and produces reports and documents.
• Creates handouts, newsletters, and brochures.
• Maintains calendars and coordinates meetings.
• Provides technical resource for office equipment.

Skills

Clerical skills

Data entry

Customer service

Communication skills

Organizational skills

Multicultural sensitivity

Education

Active enrollment as a college student (Work-Study)

Tools

Spreadsheet software

Word processing software

Database familiarity

Presentation software

Job description

Job Posting Closing Times

Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. – AR 4.0300.01

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

We are seeking to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching
• Is attracted by the college's mission to promote equitable access to educational opportunities
• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
• Focused on student academic achievement and postgraduate outcomes
• Welcomes difference and models respectful interaction with others
• Engages with the community both within and outside of ACC

Job Posting Title

Assistant II, Work-Study

Department-Specific Recruitment Details

Job Description Summary

Provides complex clerical and administrative support to a departmental office, program, classroom/lab, and/or organization partner.

Job Description

Work-Study Requirements

Requirements

This position is only open to current students who have been offered work-study on their financial aid award package Additional requirements include:

• Enrollment in a minimum of six college credits.
• Meet Financial Aid Satisfactory Academic Progress (SAP) standards each semester.

Description Of Duties And Tasks

• Performs administrative and clerical duties for a department or work-study partner, supporting faculty, staff, and students by managing correspondence, communications, mail, calls, scheduling, coordination, ordering supplies and equipment, maintaining files, and processing mail and duplication.
• Gathers, compiles, and enters data, producing routine and specialized reports and documents; maintains files, records, logs, and other tracking systems.
• Produces handouts, fliers, newsletters, brochures, manuals, and other documents.
• Communicates program information and assists students or partner initiatives.
• Responds to and/or directs inquiries in person or on the telephone; accesses and works with other staff to assist in resolving issues from students, employees, and the public.
• Maintains schedules, calendars, and appointments, which may include scheduling department meetings and events, issuing invitations, arranging for location and equipment, typing minutes, and preparing information packets.
• Compiles and produces routine reports or documents.
• Input budget figures, prepares requisitions, logs and tracks expenditures, takes payments, or issues invoices or bills.
• Serve as a technical resource for computer hardware and software and other office equipment such as copiers and fax machines.
• Assist with special projects such as scheduling rooms, compiling information packets, creating spreadsheets, charts, and graphs, and other projects.
• Travel to different locations for organizational meetings, or to provide support for special events or projects as needed.
• May assist instructors and students in a lab/classroom setting.
• Participates in training and professional development opportunities.
• Additional duties may be assigned based on department or work-study partner organization needs.

Knowledge

• Office procedures and practices.
• Customer service techniques.

Skills

• Maintaining confidentiality of work-related information and materials.
• Establishing and maintaining effective working relationships.
• Maintaining an established work schedule.
• Effectively using interpersonal and communication skills.
• Effectively using organizational and planning skills.
• Entering data, maintaining files, and performing other clerical duties.
• Effective customer-orientation when working with a multicultural population.

Technology Skills

• Use a variety of spreadsheet, word processing, database, and presentation software.
• May also use social media, work with desktop publishing, and update web pages.

Physical Requirements

• Work is routinely performed in a standard office or similar environment. Remote options may be available depending on position needs.
• Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling.
• Occasional lifting of objects up to 10 pounds.

Safety

• Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Pay Rate

$24.10/hr

Number Of Openings

13

Job Posting Close Date

December 4, 2026

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information.

For direct access to the current Annual Security Report, visit www.austincc.edu/asr . You may obtain a hard copy by contacting the Clery Compliance Officer ( [e-mail] ). For an overview, see ACC's Clery Act website.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.