Assistant HR Director: Onboarding, Benefits & Housing

Xanterra; Arizona; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Grand Canyon National Park Lodges is hiring an Assistant Human Resources Director to Live. Work. Explore. at the south rim of the Grand Canyon. The role oversees onboarding, housing, benefits, and the community recreation center in a dynamic hospitality setting.

Join our Administrative/HR team to supervise HR functions and help deliver warm hospitality to guests in one of the Seven Natural Wonders of the World.

Responsibilities

• The Assistant Human Resources Director supervises onboarding, housing, benefits, and the community recreation center.

Job description

Overview

Live. Work. Explore. as a part of our Administrative/HR team in Grand Canyon National Park!

Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.

We’re hiring an Assistant Human Resources Director to Live. Work. Explore. at the south rim of the Grand Canyon!

Job Summary:
The Assistant Human Resources Director supervises various HR functions, including onboarding, housing, benefits, and the community recreation center.

The Details:
Position Type: Full-Time, Year-Round

Salary: $75,000 - $80,000/yr
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

This position is eligible for employer-provided housing within the GCSR community.

The assigned residence is a 3-bedroom, 2-bathroom offered at a significantly subsidized monthly rental rate of approximately $195. This unique benefit provides an exceptional opportunity to live and work in one of the most remarkable locations in the country while keeping housing costs extremely low.

Why Grand Canyon South Rim?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.

Life at the South Rim:

• Free meals at all food outlets
• Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Free Grand Canyon National Park pass
• Rec Center – Fitness Equipment, Computers, and Free WiFi
• Paid Day off on your birthday
• Discounted mule rides
• Free Grand Canyon Railway Train Rides
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

• Supervise the Learning & Development Manager, Housing Manager, Community Recreation Center Manager and Human Resources Manager.
• Oversee and support the Learning & Development team to ensure that new hire orientation, compliance training programs and other departmental trainings are offered and effective through consistent feedback in partnership with the corporate L&D team.
• Oversee employee housing processes, for new arrivals, concerns and exits are meeting company standards. Collaborate and provide consistent feedback to improve the employee experience.
• Assist in complex employee relations issues, resolve conflicts and ensure a positive work environment.
• Collaborate with the HR Manager and team to provide consistent feedback to ensure positive and welcoming experience for new hires and throughout their employment. Provide oversight into recruitment, onboarding, HRIS change management, benefit administration and ensure compliance.
• Partner with international agencies, when necessary, on strategies that will improve relationships and set expectations for the seasonal J1/H2B and Internship Programs.
• Oversee the reasonable suspicion process and drug and alcohol testing process and make sure it is administered correctly to ensure compliance practices are withheld to the highest standards.
• Supervise the Community Recreation Center Manager to ensure the provision of a clean and safe Community Recreation Center is offered, as well as making sure we offer a variety of programs to meet the needs of a diverse community.
• Assume HR responsibilities and decisions in the absence of the HR Director.
• Oversee employee engagement, recognition, wellness, and retention initiatives designed to enhance employee experience and support a positive workplace culture
• Partner with HR Director and other department leaders to support workforce planning, talent reviews, succession planning, and leadership development initiatives to ensure organizational readiness.
• Partner with HR Director to analyze key human resource metrics including turnover, retention, staffing levels, employee engagement, recruiting effectiveness, and training compliance to identify trends and recommend strategic solutions.
• Provide guidance and oversight regarding leave administration, ADA accommodations, interactive process requirements, and return-to-work practices
• Partner with Risk Management and operational leaders regarding workers' compensation claims, workplace safety initiatives, and injury prevention efforts.
• Partner with Learning & Development to identify leadership capability gaps and implement development strategies for supervisors, managers, and emerging leaders.
• Serve as a strategic business partner to operational leaders by aligning human resource initiatives with organizational goals, workforce needs, and business objectives
• Build and maintain strong relationships with all levels of management to be a trusted advisor regarding various human resources issues and concerns.
• Provide good communication for availability to all employees who come to HR to discuss concerns, corrective action, employment, transfers, and other issues pertinent to the employee.
• Manage reports and partner with the HR Director to develop strategic actions surrounding feedback on issues and concerns.
• Assist the HR Director with the development of HR policies and procedures while ensuring compliance with relevant laws and regulations.
• Ensure proper administration of the Xanterra South Rim and Xanterra Travel Collection Policies and Procedures.
• Project a commitment to the company's Sustainability policy.
• Responsible for property-wide Director on Duty duties as assigned.
• Other duties as assigned.

Qualifications

• A minimum of five years of progressive human resources management experience, preferably in a National Park operation.
• Professional HR certification preferred (SHRM-CP/SCP or PHR/SPHR).
• In-depth knowledge of HR compliance knowledge.
• Strong relationships and communication skills.
• Ability to convey ideas verbally and in writing effectively to a variety of audiences.
• Effective leadership skills to partner with a diverse workforce.
• Strong analytical skills and organizational skills.
• Hospitality experience with demonstrated knowledge of position requirements for a majority of hotel/resort, food & beverage, and retail operation positions.
• Knowledge of EEO/AA policies and FLSA regulations.
• Proficiency with the Microsoft Office Suite, HRIS systems. Experience with iCIMS is preferred.
• Experience with methods of pre-employment testing, such as Predictive Index, desired.
• Ability to give directives and ensure the administration and compliance of such directives.
• Possess or obtain an Arizona Drivers’ License within 30 days of hire and comply with the company Driver Safety Program.

Physical Requirements include:

N/A

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.