Assistant Housekeeping Manager

Hyatt Hotels Corporation; New York (NY); On-site; USD 64,000 - 74,000; Full time

Benefits offered by this job

Free and discounted hotel stays world­

Medical, dental, vision coverage

401(k) with company match

Paid time off, parental leave, and ad​

Complimentary meals during shifts

Tuition reimbursement and career devel

Employee Stock Purchase Plan

Exclusive discounts with top brands

Job summary

Hyatt Grand Central New York is seeking an Assistant Housekeeping Manager to help lead daily housekeeping operations in our Midtown Manhattan hotel. The role focuses on guest room cleanliness, public areas, and night cleaning, reporting to the Executive Housekeeper.

You will coach staff, monitor standards, train associates, and coordinate with other departments to ensure a seamless guest experience. A hotel/hospitality degree is a plus, with 2-3 years Rooms Management experience valued.

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to interact with people from diverse backgrounds.
• 2-3 years of progressive hotel Rooms Management experience.
• Proficient in Microsoft Word and Excel.
• Strong organizational and administrative skills.

Responsibilities

• Assist with oversight of daily housekeeping operations, including guest rooms, public areas, and night cleaning.
• Help maintain cleanliness, presentation, and service standards throughout the hotel.
• Support associate training, coaching, development, and scheduling.
• Monitor housekeeping and laundry supplies, inventory, and par levels.
• Help ensure safety, security, and established operating procedures are followed.
• Respond to guest requests and concerns with professionalism and care.
• Coordinate with other hotel departments to support room readiness and a smooth guest experience.
• Help prepare for special requests and the needs of VIP guests and other distinguished visitors.
• Promote a work environment that supports guest satisfaction and associate engagement.
• Assist the Executive Housekeeper with daily priorities and operational needs.

Skills

Communication skills

Guest service mindset

Interpersonal skills

Education

Hotel/Hospitality degree

Tools

Microsoft Word

Excel

Job description

Organization: Hyatt Grand Central New York

Hyatt Grand Central New York is the only hotel directly connected to the iconic Grand Central Station, offering unmatched access and convenience. Located on 42nd Street in the heart of Midtown Manhattan, our hotel puts the best of New York City at your doorstep—from Broadway and 5th Avenue shopping to world‑famous landmarks like the Empire State Building and a host of top dining destinations.

At Hyatt, our associates create authentic hospitality and meaningful experiences for every guest. As Assistant Housekeeping Manager at Hyatt Grand Central New York, you'll help lead the front office team at a busy Midtown Manhattan hotel, supporting smooth daily operations and attentive service from arrival through departure.

At Hyatt, our associates create meaningful experiences through attentive, caring service. As Assistant Housekeeping Manager at Hyatt Grand Central New York, you'll support the Executive Housekeeper in leading daily housekeeping operations across guest rooms, public areas, and night cleaning.

You'll help maintain high standards for cleanliness, safety, and service while supporting associate training, development, and scheduling. This role is a good fit for a detail‑oriented hotel leader who can work well with guests, associates, and colleagues across departments.

Responsibilities

• Assist with oversight of daily housekeeping operations, including guest rooms, public areas, and night cleaning.
• Help maintain cleanliness, presentation, and service standards throughout the hotel.
• Support associate training, coaching, development, and scheduling.
• Monitor housekeeping and laundry supplies, inventory, and par levels.
• Help ensure safety, security, and established operating procedures are followed.
• Respond to guest requests and concerns with professionalism and care.
• Coordinate with other hotel departments to support room readiness and a smooth guest experience.
• Help prepare for special requests and the needs of VIP guests and other distinguished visitors.
• Promote a work environment that supports guest satisfaction and associate engagement.
• Assist the Executive Housekeeper with daily priorities and operational needs.

Compensation

The expected salary range for this position is $64,400-$73,600 per year. Final compensation may depend on experience, qualifications, and other job‑related factors.

Benefits

We take care of our people so they can take care of our guests. Enjoy a comprehensive benefits package, including:

• Free and discounted hotel stays worldwide
• Medical, dental, vision coverage (after 30 days for full‑time roles)
• 401(k) with company match
• Paid time off, parental leave, and adoption assistance
• Complimentary meals during shifts
• Tuition reimbursement and career development opportunities
• Employee Stock Purchase Plan
• Exclusive discounts with top brands

Qualifications

• A true desire to satisfy the needs of others in a fast‑paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel Rooms Management experience
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.