Assistant Housekeeping Manager

Avion Hospitality; Kansas City (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Avion Hospitality is seeking a Housekeeping Supervisor to help manage day-to-day operations and support the Housekeeping Director in achieving high cleanliness and guest satisfaction. The role requires at least 3 years in hotel housekeeping, supervisory experience, and proficiency with Windows OS.

You will train staff, inspect rooms and public areas, and coordinate with other departments to maintain Avion standards.

Qualifications

• Minimum 3 years of progressive hotel housekeeping experience, or equivalent education/experience.
• Supervisory experience required.
• Proficient in Windows operating systems.

Responsibilities

• Oversee the daily operations of the housekeeping department.
• Assist the Housekeeping Director in managing the team of housekeeping staff.
• Train and supervise housekeeping staff to maintain a high standard of cleanliness and efficiency.
• Conduct regular inspections of rooms and public areas to ensure cleanliness and organization.
• Participate in the preparation of the financial plans and labor management of the department.
• Manage inventory of cleaning supplies and equipment.
• Create schedules, review timesheets, and assign tasks to housekeeping staff.
• Coordinate with other departments to ensure guest satisfaction.
• Handle guest complaints and resolve issues in a timely manner.
• Ensure compliance with safety and sanitation standards.
• Attend monthly all-employee team meetings, and any other functions required by management.

Skills

Excellent communication

Organizational skills

Work under pressure

Cleaning chemicals knowledge

Team supervision

Safety standards understanding

Education

2-year college degree

4-year college degree

Tools

Windows OS

Job description

Description

Job Summary:

Assist in managing the day to day operation of the Housekeeping Department and responsible for ensuring efficient operations of the Department in the absence of the Housekeeping Director and in accordance with Avion Hospitality standards.

Duties/Responsibilities:

• Oversee the daily operations of the housekeeping department.
• Assist the Housekeeping Director in managing the team of housekeeping staff.
• Train and supervise housekeeping staff to maintain a high standard of cleanliness and efficiency.
• Conduct regular inspections of rooms and public areas to ensure cleanliness and organization.
• Participate in the preparation of the financial plans and labor management of the department.
• Manage inventory of cleaning supplies and equipment.
• Create schedules, review timesheets, and assign tasks to housekeeping staff.
• Coordinate with other departments to ensure guest satisfaction.
• Handle guest complaints and resolve issues in a timely manner.
• Ensure compliance with safety and sanitation standards.
• Attend monthly all-employee team meetings, and any other functions required by management.
• Review Guest Request log daily to ensure that all requests have been met, taking proactive steps to address problems before they occur.
• Ensure completion of regular maintenance and cleaning projects on a biannual basis.
• Perform any other duties as requested by leadership.

Requirements

Required Skills/Abilities:

• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to work well under pressure and meet deadlines.
• Knowledge of cleaning chemicals, proper storage, and disposal methods.
• Ability to train and supervise a team of housekeeping staff.
• Understanding of safety and sanitation standards.

Education and Experience:

• At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 2 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
• Supervisory experience required.
• Must be proficient in Windows Operating Systems