Assistant Housekeeping Manager

Marriott-International; Kansas City (MO); On-site; USD 38,000 - 58,000; Full time

Job summary

Marriott-International is seeking a Housekeeping Professional to assist in the day-to-day operation of the Housekeeping Department and ensure efficient operations in the absence of the Director. You will train staff, conduct inspections, and collaborate with other departments to ensure guest satisfaction.

The role requires supervisory experience, strong communication, and a solid understanding of safety and sanitation standards, with a focus on maintaining high cleanliness and efficiency across

Qualifications

• Experience in hotel housekeeping or related field required.
• Supervisory experience is required.
• Windows operating systems proficiency is required.

Responsibilities

• Oversee daily housekeeping department operations.
• Assist Housekeeping Director in team management.
• Train and supervise staff to maintain cleanliness and efficiency.
• Conduct regular room and public area inspections.
• Participate in financial planning and labor management.
• Manage inventory of cleaning supplies and equipment.
• Create schedules, review timesheets, assign tasks.
• Coordinate with other departments to ensure guest satisfaction.
• Handle guest complaints and resolve issues promptly.
• Ensure safety and sanitation standards compliance.
• Attend monthly staff meetings and management functions.
• Review guest requests and address issues proactively.
• Ensure completion of maintenance and cleaning projects biannually.
• Perform any other duties as requested by leadership.

Skills

Excellent communication

Strong organizational

Time management

Work well under pressure

Cleaning chemicals knowledge

Training & supervision

Safety & sanitation

Education

2-year college degree + 2+ years related experience

4-year college degree + 1 year related experience

Tools

Windows OS

Job description

Description

Job Summary:

Assist in managing the day to day operation of the Housekeeping Department and responsible for ensuring efficient operations of the Department in the absence of the Housekeeping Director and in accordance with Avion Hospitality standards.

Duties/Responsibilities:

• Oversee the daily operations of the housekeeping department.
• Assist the Housekeeping Director in managing the team of housekeeping staff.
• Train and supervise housekeeping staff to maintain a high standard of cleanliness and efficiency.
• Conduct regular inspections of rooms and public areas to ensure cleanliness and organization.
• Participate in the preparation of the financial plans and labor management of the department.
• Manage inventory of cleaning supplies and equipment.
• Create schedules, review timesheets, and assign tasks to housekeeping staff.
• Coordinate with other departments to ensure guest satisfaction.
• Handle guest complaints and resolve issues in a timely manner.
• Ensure compliance with safety and sanitation standards.
• Attend monthly all-employee team meetings, and any other functions required by management.
• Review Guest Request log daily to ensure that all requests have been met, taking proactive steps to address problems before they occur.
• Ensure completion of regular maintenance and cleaning projects on a biannual basis.
• Perform any other duties as requested by leadership.

Requirements

Required Skills/Abilities:

• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to work well under pressure and meet deadlines.
• Knowledge of cleaning chemicals, proper storage, and disposal methods.
• Ability to train and supervise a team of housekeeping staff.
• Understanding of safety and sanitation standards.

Education and Experience:

• At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 2 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
• Supervisory experience required.
• Must be proficient in Windows Operating Systems