Assistant Housekeeping Manager

Hyatt Taleo; Hawaii; On-site; USD 43,000 - 50,000; Full time

Job summary

Hyatt Hana-Maui Resort seeks an Assistant Housekeeping Manager to oversee housekeeping, public areas and night cleaning, ensuring safety and top service. Strong leadership and communication are essential to manage staff, training, and schedules while maintaining guest satisfaction.

The role requires experience in hotel rooms management, a service-oriented mindset, and the ability to liaise effectively with guests and other departments. Candidates should be flexible with evenings and weekends.

Qualifications

• 2-3 years of progressive hotel Rooms Management experience.
• Strong verbal and written communication skills.
• Service-oriented style with professional presentation skills.
• Proficient in Microsoft Word and Excel.
• Ability to interact with people of diverse backgrounds.
• Must be able to provide full availability including evenings, weekends and holidays.

Responsibilities

• Assist in overseeing the entire housekeeping area, including public areas and night cleaning.
• Staff training, development and scheduling as needed.
• Promote customer and associate satisfaction and ensure safety and security policies are followed.
• Report to Housekeeping Manager and coordinate with other departments.

Skills

Communication

Interpersonal skills

Customer service

Leadership

Organization

Availability

Driver's license

Education

Hotel/Hospitality degree (asset)

Tools

MS Word

Excel

Job description

Assistant Housekeeping Manager | MAU000716

Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Assistant Housekeeping Manager is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Assistant Housekeeping Manager will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Housekeeping Manager and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.

The salary range for this position is $65,000 to $75,000.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel Rooms Management experience
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Must have valid Driver’s License
• Must be able to provide full availability including evenings, weekends and holidays

Primary Location

US-HI-Maui

Organization

Hana-Maui Resort

Pay Basis

Hourly US Dollar (USD)

Job Level

Entry Level Manager | Full-time

Job

Housekeeping/Laundry