Assistant Housekeeping Manager

Hyatt Hotels Corporation; Hawaii; On-site; USD 65,000 - 75,000; Full time

Job summary

Hyatt Regency Newport Beach seeks an Assistant Housekeeping Manager to oversee housekeeping and public areas, including night cleaning. The role requires ensuring safety policies and staff training in a fast-paced hotel environment, with a focus on guest satisfaction.

The position reports to the Housekeeping Manager and requires attention to detail, teamwork, and strong communication with guests and other departments.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to interact with people of cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel Rooms Management experience
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• High energy with motivational leadership and strong customer service focus
• Excellent organizational, interpersonal and administrative skills
• Must have a valid Driver's License
• Must be able to provide full availability including evenings, weekends and holidays

Responsibilities

• Assist oversight of the entire housekeeping area including public areas and night cleaning.
• Ensure safety and security policies and procedures are followed.
• Staff training, development and scheduling as needed.
• Promote guest and associate satisfaction through attentive service.
• Coordinate with other departments to maintain smooth operations.

Skills

Customer service

Leadership

Communication

MS Word/Excel

Shift scheduling

Hospitality knowledge

Education

Hospitality degree (asset)

Tools

Microsoft Word

Microsoft Excel

Job description

\"Hyatt is a place of learning - similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Assistant Housekeeping Manager is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Assistant Housekeeping Manager will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Housekeeping Manager and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.

The salary range for this position is $65,000 to $75,000.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel Rooms Management experience
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Must have valid Driver's License
• Must be able to provide full availability including evenings, weekends and holidays
  

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