Assistant Housekeeping Manager

Hilton Hotel Bloomington; BLOOMINGTON (MN); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

Free meals

Room discounts

Discounts at Marcus venues

Free Parking

Paid time off

Health insurance

Early wage access

Flexible scheduling

401k match

Job summary

Hilton Minneapolis/Bloomington is seeking an Assistant Housekeeping Manager to lead the housekeeping team, uphold cleanliness standards, and ensure guest satisfaction at our Bloomington property. You will supervise associates, coordinate training, and maintain high standards of conduct and appearance.

We offer competitive benefits, generous discounts, paid time off, flexible scheduling, and opportunities to advance within Marcus Hotels & Resorts. Join a team committed to hospitality excellence.

Qualifications

• Bi-lingual a plus, effective communication with associates.
• Ability to provide clear direction and guide subordinates.
• Understands reports and attendance documentation.

Responsibilities

• Ensures cleanliness standards and inspections are met.
• Supervises and trains Housekeeping Associates.
• Ensures designated guestrooms receive service.
• Assists with Lost and Found processes.
• Documents time and attendance for staff.
• Maintains furniture, facilities and equipment.
• Responds promptly to guest requests and maintains decorum.
• Ensures conduct, hygiene and appearance standards are upheld.

Skills

Bi-lingual

Education

High school diploma or equivalent

College education in related field preferred

Job description

Description

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? The Hilton Minneapolis/Bloomington is ranked among the top Hiltons in North America, with a strong commitment to providing exceptional experiences for both guests and team members every day. We are seeking a dedicated individual to join our dynamic team and contribute to the exclusive luxury and outstanding service that define our hotel. As an Assistant Housekeeping Manager at the Hilton Bloomington, you'll support and lead the housekeeping team to maintain the highest cleanliness standards, ensure guest satisfaction, and create a welcoming and comfortable environment.

The Hilton Minneapolis/Bloomington is a premier destination that combines contemporary style with exceptional service in the heart of the Minneapolis metro area. Just 10 minutes from the Mall of America and a short drive into the city, our full-service hotel is the perfect choice for both business and leisure travelers. Guests enjoy top-tier amenities, including 256 beautifully appointed guestrooms along with the critically acclaimed Bloomington ChopHouse, the inviting Olive Lounge, and a convenient Starbucks Grab & Go. Join our team and become part of our legacy of excellence in hospitality and making every stay truly memorable!

What will you be doing?

• Ensures that all written standards of cleanliness and maintenance are consistently met, by inspections and follow-up.

• Assists with the supervision and on-going training of all Housekeeping Associates.

• Ensures that all designated guestrooms receive service.

• Assists with Lost and Found, including packing and mailing of packages.

• Assists with documenting time and attendance for all Housekeeping associates.

• Ensures furniture, facilities, and equipment are maintained and in good repair.

• Promotes excellent guest/employee rapport by reacting promptly, efficiently and courteously to all guest requests.

• Ensures appropriate standards of conduct, hygiene, uniforms and appearance are maintained.

• Represents the hotel with professionalism and decorum.

• Establish and maintain effective associate relations.

• Ensure discipline is administered timely and fairly with HR involvement.

• Ensure appropriate standards of conduct, dress, hygiene, and appearance are maintained.

What do you bring to the role?

• High school diploma or equivalent, college education in related field preferred.

• Previous housekeeping supervisory experience for at least 2 years.

• Ability to prioritize and organize workload to ensure deadlines are met

• Ability to exercise judgment and implement control over the performance of others.

• Ability to provide clear direction, instruction, and guidance to subordinates.

• Ability to communicate effectively to associates - Bi-Lingual a plus.

• Understands reports and related correspondence and accurately performs all essential job functions.

What's in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
• Free Parking
• "Two for one" movie theatre coupons at Marcus Theatres
• Ability to grow your career, and transfer from one property to another
• Paid time off
• Early wage access
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

Salary Estimate: $57,000

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Minneapolis/Bloomington Hotel is an equal opportunity employer.