Housekeeper

Marcus Hotels & Resorts; BLOOMINGTON (MN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free meal

Room discounts

Restaurant discounts

Free parking

Movie coupons

Career growth

Early wage access

Paid time off

Health/dental/vision insurance

Life insurance

Employee assistance program

401k with match

Job summary

The Hilton Minneapolis/Bloomington, part of Marcus Hotels & Resorts, seeks a dedicated Housekeeper to prepare rooms for new guests, perform cleaning tasks, and restock items to maintain a pristine, welcoming atmosphere. Responsibilities include cleaning, inspecting rooms, and assisting with guest requests.

The role requires at least 1 year in a hotel housekeeping or similar setting, physical stamina, and flexibility to work varied shifts.

Qualifications

• Physical stamina to perform repetitive cleaning tasks and lift up to 50 lbs.
• Must be able to work a varied schedule including days, evenings, weekends and holidays.
• Ability to maintain a professional, well-groomed appearance and positive customer service attitude.

Responsibilities

• Clean stay-over and check-out rooms, change sheets, replenish towels and amenities.
• Thoroughly clean and inspect bathrooms, surfaces, and furnishings.
• Restock housekeeping carts and closets; prepare rooms for new guests.

Skills

Physical stamina

Teamwork

Strong work ethic

Education

High school diploma or equivalent

Minimum 18 years old

Job description

Description Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? The Hilton Minneapolis/Bloomington is ranked among the top Hiltons in North America, with a strong commitment to providing exceptional experiences for both guests and team members every day. We are seeking a dedicated individual to join our dynamic team and contribute to the exclusive luxury and outstanding service that define our hotel. As a Housekeeper at the Hilton Bloomington, you will help make our guests feel at home by preparing our rooms for the next guests, cleaning, restocking items and helping keep all areas in the hotel clean, neat and tidy.

Description Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? The Hilton Minneapolis/Bloomington is ranked among the top Hiltons in North America, with a strong commitment to providing exceptional experiences for both guests and team members every day. We are seeking a dedicated individual to join our dynamic team and contribute to the exclusive luxury and outstanding service that define our hotel. As a Housekeeper at the Hilton Bloomington, you will help make our guests feel at home by preparing our rooms for the next guests, cleaning, restocking items and helping keep all areas in the hotel clean, neat and tidy. The Hilton Minneapolis/Bloomington is a premier destination that combines contemporary style with exceptional service in the heart of the Minneapolis metro area. Just 10 minutes from the Mall of America and a short drive into the city, our full-service hotel is the perfect choice for both business and leisure travelers. Guests enjoy top-tier amenities, including 256 beautifully appointed guestrooms along with the critically acclaimed Bloomington ChopHouse, the inviting Olive Lounge, and a convenient Starbucks Grab & Go. Join our team and become part of our legacy of excellence in hospitality and making every stay truly memorable!

What will you be doing?

• Ensure prompt, courteous, and superior service to all guests.
• Clean stay-over and check-out rooms, changing sheets and replenishing towels and amenities as needed.
• Thoroughly clean and inspect rooms, including bathtubs, toilets, sinks, walls, mirrors, tiles, counters, floors, and furniture paying close attention to details.
• Vacuum rooms, empty trash, restock amenities, and organize housekeeping closets.
• Make up rollaway beds and cribs in vacated rooms and notify house attendants for storage.
• Respond quickly to guest requests, follow chemical safety rules, and handle hazardous materials properly.
• Report suspicious activities and hazardous conditions to Security; turn in found items to Lost and Found.
• Maintain high guest relation standards and assist with requests for additional items.

What do you bring to the role?

• Minimum one year previous experience in the same or a similar position at a full service hotel such as a guest room attendant, cleaner, or other housekeeping roles such as cleaning in hotels, hospitals, casinos or residential are preferred.
• High school education or equivalent, must be at least 18 years old.
• Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
• Physical stamina to complete repetitive manual labor tasks.
• Must be able to lift, push, pull and or carry up to 50 lbs.
• Must be able to represent the company in a professional, well-groomed and courteous manner.
• Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and push a cart on a regular and extended basis.

What’s in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

Pay Estimate: $17.00/Hour

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. The Hilton Minneapolis/Bloomington is an equal opportunity employer.