Assistant Hotel General Manager

Hotel Lotus Stadium; Kansas City (MO); On-site; USD 45,000 - 55,000; Full time

Job summary

A premier hotel in Kansas City is seeking an experienced Assistant General Manager to support daily operations and ensure excellent guest service. The role requires a bachelor’s degree in hospitality management and 3+ years of experience in the hospitality industry. An ideal candidate possesses strong leadership, organizational, and communication skills. This position offers competitive compensation ranging from $45,000 to $55,000 and entails managing team dynamics while ensuring compliance with hotel standards.

Qualifications

• 3+ years of experience working in a hotel or the hospitality industry required.
• Proven record of experience managing a team, preferably in a hospitality role.

Responsibilities

• Manage compliance with company policies and local laws.
• Deliver support to human resources for employee retention.
• Support daily hotel operations to meet guest service standards.
• Recommend improvements to enhance hotel profitability.
• Create yearly budget in collaboration with the general manager.

Skills

Organizational skills

Communication skills

Problem-solving skills

Customer service experience

Education

High school diploma or GED

Bachelor’s degree in hospitality management

Job description

Are you a driven leader who thrives on providing 5-star service to hotel guests?

We could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!

Responsibilities

• Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
• Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
• Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
• Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable

Qualifications

• You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field
• Possess excellent organizational skills, communication skills, and problem-solving skills
• Proven customer service experience as a manager; strong guest-focused mentality
• 3+ years of experience working in a hotel or the hospitality industry required
• A proven record of experience managing a team, preferably in a hospitality role, is required

Compensation

$45,000 - $55,000

About Hotel Lotus Stadium

Welcome to Hotel Lotus! You can find us just off of I-70, less than a mile from the Truman Sports Complex, and a short distance from popular Kansas City attractions and landmarks. Our clean, comfortable accommodations, ample amenities, and prime location make us one of the best hotel deals in Kansas City, and we look forward to hosting you!

Our proximity to Arrowhead Stadium and Kauffman Stadium makes us an excellent choice for guests in town to cheer on their team; however, you will find plenty to add to your itinerary, whether you are a sports fan or not! From the American Jazz Museum and Nelson-Atkins Museum of Art to the Crossroads Arts District, culture and entertainment can be found around every corner here. Kansas City is also known the world over for our famous BBQ. Historic restaurants like Arthur Bryant’s and Dixon's Famous Chili Parlor are sure to impress any foodies planning a visit. Retail therapy is readily available at local shops and massive outlets in the area.