Assistant Hotel General Manager

WizeHire, Inc; Overland Park (KS); On-site; USD 55,000 - 60,000; Full time

Job summary

A leading hotel group is seeking an experienced Assistant General Manager for their property in Overland Park, KS. This role involves overseeing daily operations, managing staff, and ensuring exceptional guest experiences. The ideal candidate will have at least 3 years of management experience in hospitality and a passion for customer service. Compensation is competitive, between $55,000 and $60,000 annually. Apply to join an esteemed team dedicated to excellence in hospitality.

Qualifications

• 3 or more years of management experience in the hospitality industry.
• Strong emphasis on guest-first customer service.
• Proven ability to manage a team effectively.

Responsibilities

• Oversee daily hotel operations and collaborate with the general manager.
• Ensure compliance with local, state, and federal regulations.
• Support HR in employee retention and motivation.

Skills

Leadership

Customer service

Organizational skills

Communication skills

Problem-solving skills

Education

Bachelor's degree in hospitality management

High school diploma or GED

Job description

Homewood Suites by Hilton Kansas City/Overland Park • Overland Park , KS , US

Posted 2 days ago

Description

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!

Responsibilities

• Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
• Consult with the general manager to ensure that all guest service standards are met daily
• Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
• Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
• Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas

Qualifications

• Previous experience managing a team is required; preferably in a hospitality role such as department manager
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
• You must have 3 or more years of experience working in the hospitality field
• Possess excellent organizational skills, communication skills, and problem-solving skills

Compensation

$55,000 - $60,000

About Homewood Suites by Hilton Kansas City/Overland Park

The Homewood Suites by Hilton Kansas City/Overland Park hotel in Kansas is conveniently located in a residential-style setting near the intersection of I-435 and Metcalf. The hotel is Overland Park's best-kept secret! The Homewood Suites by Hilton Kansas City/Overland Park hotel is located just a mile from the Corporate Woods Business Park as well as the Sprint/Nextel Corporate Campus. In addition to being close to many area businesses, the hotel is close to many area restaurants, golf courses, and shopping complexes. Homewood Suites by Hilton Kansas City/Overland Park hotel is an all-suite hotel that combines all the comforts of home with Hilton's passion for making every guest feel welcome. The hotel offers one and two-bedroom apartment-style suites, some with fireplaces and all with fully equipped kitchens and full-size appliances.