Assistant Hospital Manager

NVA General Practice; Billings (MT); On-site; USD 110,000 - 165,000; Full time

Job summary

Moore Lane Veterinary Hospital is a growing 24/7 Emergency and General Practice hospital seeking an Assistant Hospital Manager to join our leadership team. You will work with the Hospital Manager to develop operational excellence, financial stewardship, and people leadership across a multi-million-dollar facility.

This role is a pathway to leading a large veterinary hospital, with responsibility for budgeting, KPI tracking, staff development, and cross‑department collaboration in a high-volume

Qualifications

• Minimum 3 years of leadership experience managing a complex, multi-department operation.
• Experience leading organizations with $5M+ annual revenue.
• Strong financial acumen, including budgeting, P&L ownership, labor management, and KPI analysis.
• Proven success developing managers and future leaders.
• Excellent communication and relationship-building skills.
• Veterinary Experience Is Welcomed But Not Required.

Responsibilities

• Lead hospital operations alongside the Hospital Manager to prepare for future Hospital Manager responsibilities.
• Recruit, hire, onboard, and develop department managers and supervisors.
• Coach leaders to build engaged, high-performing teams and foster accountability.
• Partner across departments to ensure smooth daily operations in a 24/7 emergency and general practice setting.
• Review financial statements, KPIs, labor reports, and budget with leadership.
• Support organizational growth and strategic planning for expansion.

Skills

Leadership

Financial acumen

Budgeting

KPI analysis

People development

Communication

Job description

Full-Time | 24/7 Emergency & General Practice Veterinary Hospital

Are you an experienced operations leader looking for the opportunity to eventually lead a large, multi-million-dollar healthcare operation?

Moore Lane Veterinary Hospital is seeking an Assistant Hospital Manager to join our leadership team. This is a unique succession planning opportunity designed for an experienced leader who wants to grow into leading one of NVA's largest and most complex veterinary hospitals.

Working alongside an experienced Hospital Manager, you'll gain hands‑on experience leading a 24/7 emergency and general practice hospital while developing the operational, financial, and people leadership skills needed to manage a large veterinary hospital of your own.

About Moore Lane Veterinary Hospital

Moore Lane Veterinary Hospital is a growing 24/7 Emergency and General Practice serving pets throughout the region.

Our Hospital Includes

• 24/7 Emergency & General Practice
• 11 veterinarians with plans to grow
• 35–55+ team members throughout the year
• Dedicated departments including Client Service, Boarding, and Medical Operations

This is a dynamic, high-volume hospital where no two days are the same.

What You'll Do

As Assistant Hospital Manager, you'll partner directly with the Hospital Manager to help lead hospital operations while preparing for future Hospital Manager responsibilities.

Leadership

• Recruit, hire, onboard, and develop department managers and supervisors
• Coach leaders to build engaged, high-performing teams
• Foster accountability, collaboration, and professional development
• Help create a positive culture where employees feel supported and empowered

Operations

• Partner with department leaders across the hospital to ensure smooth daily operations
• Support multiple service areas including emergency, general practice, boarding, and client service
• Identify opportunities to improve workflows and operational efficiency
• Help lead organizational growth as the hospital continues to expand

Financial Leadership

• Review financial statements, KPIs, labor reports, and operational metrics
• Partner with leadership on budgeting and financial planning
• Drive financial accountability while maintaining exceptional patient care
• Continue building a culture of financial transparency and shared ownership

Strategic Growth

• Participate in hospital-wide initiatives and long-term planning
• Support expansion of medical services and doctor growth
• Build the experience necessary to eventually lead a large veterinary hospital

What We're Looking For

We're looking for an experienced operations leader who enjoys developing people, solving complex problems, and leading through collaboration.

Qualifications Include

• Minimum 3 years of leadership experience managing a complex, multi-department operation
• Experience leading organizations with $5M+ annual revenue
• Strong financial acumen, including budgeting, P&L ownership, labor management, and KPI analysis
• Proven success developing managers and future leaders
• Excellent communication and relationship-building skills

Veterinary Experience Is Welcomed But Not Required.

We especially encourage candidates from:

• Healthcare
• Hospital Administration
• Hospitality
• Retail Operations
• Multi-unit Leadership
• Other complex service industries

Schedule

• Full-Time
• Average of approximately 40 hours per week
• Flexible schedule based on operational needs
• Combination of weekdays with rotating weekend coverage
• Occasional early morning, evening, or overnight overlap to support a 24/7 operation

Why Join Moore Lane Veterinary Hospital?

This role offers something that's difficult to find—a true leadership development opportunity.

You'll work directly with an experienced Hospital Manager who is intentionally developing their successor. You'll gain exposure to every aspect of operating a large emergency hospital, from financial management and strategic planning to leadership development and organizational growth.

Our hospital has accomplished an incredible amount over the past several years, and we're focused on building a culture where operational excellence is balanced with transparency, collaboration, and sustainable growth.

If you're an experienced leader looking for the opportunity to build your career while making a lasting impact, we'd love to hear from you.