Assistant HOA Manager

Invest West Management, LLC; Vancouver (WA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical and dental coverage

Paid time off

Education assistance

401(k) plan

Job summary

Invest West Management, LLC is seeking an organized Assistant HOA Manager in Vancouver, WA to support HOA Portfolio Managers and engage homeowners and boards. The role emphasizes administrative duties, community coordination, and proactive problem-solving to keep communities well run.

Ideal candidates bring at least one year in admin/customer service, strong Microsoft Office skills, and a team-oriented attitude. IWM offers training, benefits, and a clear path toward a Portfolio Manager role.

Qualifications

• At least one year of experience in an administrative, office, or customer service environment.
• Proficiency in Microsoft Office, including Outlook, Word, and PowerPoint.
• Strong organizational skills and the ability to balance multiple priorities.
• Professional written and verbal communication skills.
• A proactive approach to problem-solving and following through on commitments.
• A positive, team-oriented attitude and willingness to learn.

Responsibilities

• Homeowner & Board Communication: Respond to inquiries, prepare correspondence, and provide timely, professional support to homeowners and board members.
• Community Operations: Support HOA Portfolio Managers with daily administrative responsibilities, community needs, vendor coordination, and ongoing projects.
• Homeowner Relations & Engagement: Build positive relationships with homeowners, respond to inquiries, address concerns, and provide professional, timely communication that supports strong community relationships.
• Property Inspections & Compliance: Conduct community walk-throughs, document observations, prepare violation notices, and track compliance matters in accordance with governing documents.
• Records & Documentation: Maintain accurate association records, homeowner information, insurance documents, and community files.

Skills

Administrative experience

Customer service

Organizational skills

Microsoft Office

Tools

Microsoft Word

Microsoft Outlook

PowerPoint

Job description

$20.00-$25.00 per hour (DOE)

Vancouver, WA | Clark County

GREAT COMPANIES START WITH GREAT PEOPLE

At Invest West Management (IWM), we believe our success begins with the people who make it possible.

We're an established property management company serving communities throughout Washington and Oregon, and we're looking for an organized, motivated Assistant HOA Manager to join our team.

This position is ideal for someone who enjoys working with people, solving problems, and keeping things moving. You'll play an important role in supporting our HOA Portfolio Managers, assisting homeowners and board members, and helping the communities we manage operate successfully.

Whether you're bringing administrative experience or looking to build a career in community association management, IWM offers the training, resources, and opportunities to help you grow.

THE IWM ADVANTAGE

We believe employees do their best work when they feel supported, valued, and have opportunities to grow. That's why we invest in our people through competitive benefits, professional development, and a supportive team environment.

• 100% employer-paid medical and dental premiums for employees
• Three weeks of paid time off and paid federal holidays
• 100% employer-paid education assistance for professional development
• 401(k) retirement plan with company match

YOUR ROLE IN OUR COMMUNITIES

As an Assistant HOA Manager, you'll help coordinate the day-to-day activities that keep our communities organized, informed, and well maintained.

• Homeowner & Board Communication: Respond to inquiries, prepare correspondence, and provide timely, professional support to homeowners and board members.
• Community Operations: Support HOA Portfolio Managers with daily administrative responsibilities, community needs, vendor coordination, and ongoing projects.
• Homeowner Relations & Engagement: Build positive relationships with homeowners, respond to inquiries, address concerns, and provide professional, timely communication that supports strong community relationships.
• Property Inspections & Compliance: Conduct community walk-throughs, document observations, prepare violation notices, and track compliance matters in accordance with governing documents.
• Records & Documentation: Maintain accurate association records, homeowner information, insurance documents, and community files.

Every community is different, and every day brings opportunities to learn something new.

WHAT MAKES SOMEONE SUCCESSFUL AT IWM?

We're looking for someone who takes ownership of their work, pays attention to the details, and understands the importance of delivering excellent customer service.

• At least one year of experience in an administrative, office, or customer service environment
• Proficiency in Microsoft Office, including Outlook, Word, and PowerPoint
• Strong organizational skills and the ability to balance multiple priorities
• Professional written and verbal communication skills
• A proactive approach to problem-solving and following through on commitments
• A positive, team-oriented attitude and willingness to learn
• A valid driver's license, reliable transportation, and dependable attendance

Previous HOA experience is not required. We value individuals who bring the right attitude, a strong work ethic, and the motivation to develop new skills.

MORE THAN A JOB. AN OPPORTUNITY TO GROW.

At IWM, we want our employees to see a future with us.

Our Assistant HOA Managers gain hands-on training, helping you build industry knowledge, and supporting you in earning professional certifications and designations.

This position offers a structured career path toward becoming an HOA Portfolio Manager within two years, with the guidance, training, and professional development opportunities to help you take that next step in your career.

Invest West Management is an Equal Opportunity Employer.

Salary: $20.00 - $25.00 per hour