Assistant Gym Manager: Lead Ops & Member Experience

Crunch Fitness - Fit Fusion, LLC; Willoughby (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

Crunch Fitness - Fit Fusion, LLC in Willoughby is seeking an Assistant General Manager to support gym operations and deliver exceptional member experiences. In this role, you'll partner with the General Manager to oversee daily operations, lead staff training, and ensure performance targets are met.

The ideal candidate will have at least 2 years of fitness facility management experience and CPR/AED certification. Benefits include bonuses based on performance, competitive salary, and opportunities for advancement.

Qualifications

• 2 years of management experience in a fitness or customer service environment.
• Experience in executing objectives quickly while managing KPIs.
• Clear communication skills and confidence in team leadership.

Responsibilities

• Assist in recruiting and training a high-performance team.
• Monitor staff performance to meet KPI standards.
• Manage performance standards with ongoing training and coaching.
• Lead outreach efforts for member sales and integration.

Skills

Leadership

Customer Service

Team Management

Performance Monitoring

Job description

Crunch Fitness - Fit Fusion, LLC in Willoughby is seeking an Assistant General Manager to support gym operations and deliver exceptional member experiences. In this role, you'll partner with the General Manager to oversee daily operations, lead staff training, and ensure performance targets are met.

The ideal candidate will have at least 2 years of fitness facility management experience and CPR/AED certification. Benefits include bonuses based on performance, competitive salary, and opportunities for advancement.