Assistant Gym GM — Lead, Elevate Member Experience

Crunch Fitness Long Island; Village of Amityville (NY); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Optional medical benefits

Job summary

Crunch Fitness Long Island is seeking an Assistant General Manager to lead a busy club on Long Island. You will oversee daily operations, drive member satisfaction, assist in sales goals, and coach a team to deliver top-tier service.

Join a dynamic, fast-paced environment where leadership development is encouraged. This role offers growth through hands-on leadership, with opportunities to advance as the club elevates its operations and member experience.

Qualifications

• 1-2+ years of supervisory or management experience (fitness, retail, or hospitality preferred).
• Strong leadership, communication, and problem-solving skills.
• Ability to multitask in a fast-paced, high-energy environment.
• Sales and customer service experience required.
• A highly outgoing, charismatic personality with the confidence to engage members, build relationships, and create a welcoming, energetic club atmosphere.

Responsibilities

• Lead by example to ensure top-tier customer service and member satisfaction
• Support hiring, training, and coaching of team members
• Oversee daily operations, ensuring a clean, safe, and fully functional facility
• Assist in driving sales, revenue goals, and membership retention
• Handle member concerns promptly and professionally
• Monitor performance metrics and support reporting with the General Manager

Skills

Leadership

Communication

Problem Solving

Multitasking

Sales Experience

Customer Service

Education

Bachelor's preferred

High school diploma or GED

Job description

Crunch Fitness Long Island is seeking an Assistant General Manager to lead a busy club on Long Island. You will oversee daily operations, drive member satisfaction, assist in sales goals, and coach a team to deliver top-tier service.

Join a dynamic, fast-paced environment where leadership development is encouraged. This role offers growth through hands-on leadership, with opportunities to advance as the club elevates its operations and member experience.