Assistant General Manager

Crunch Fitness Long Island; Melville (NY); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Optional medical benefits

Job summary

Crunch Fitness Long Island is seeking an Assistant General Manager to support club leadership, oversee daily operations, and drive member satisfaction. You will assist in hiring, training, and coaching, while helping achieve sales and retention targets in a dynamic gym environment.

The role offers growth within a fast-growing fitness franchise group, with opportunities to advance based on performance. High energy, customer-focused leadership is essential.

Qualifications

• 1–2+ years of supervisory or management experience (fitness, retail, or hospitality preferred)
• Strong leadership, communication, and problem-solving skills
• Ability to multitask in a fast-paced, high-energy environment
• Sales and customer service experience required
• Outgoing, engaging personality with the confidence to lead and energize a club

Responsibilities

• Lead by example to ensure top-tier customer service and member satisfaction
• Support hiring, training, and coaching of team members
• Oversee daily operations, ensuring a clean, safe, and fully functional facility
• Assist in driving sales, revenue goals, and membership retention
• Handle member concerns promptly and professionally
• Monitor performance metrics and support reporting with the General Manager

Skills

Leadership

Customer service

Sales

Communication

Team leadership

Education

High school diploma or GED

Job description

Assistant General Manager – Crunch Fitness Long Island

Crunch Fitness is growing on Long Island, and we’re looking for a driven Assistant Manager to support the leadership of one of our clubs. This role offers strong career progression within one of the fastest-growing fitness franchise groups in the industry, with continued expansion planned across Long Island.

At Crunch, we’re passionate about creating an inclusive, high-energy environment where both members and team members thrive. We invest in our people just as much as we invest in our product, and we’re looking for emerging leaders who are ready to grow, develop their management skills, and take the next step in their careers.

Key Responsibilities

• Lead by example to ensure top-tier customer service and member satisfaction
• Support hiring, training, and coaching of team members
• Oversee daily operations, ensuring a clean, safe, and fully functional facility
• Assist in driving sales, revenue goals, and membership retention
• Handle member concerns promptly and professionally
• Monitor performance metrics and support reporting with the General Manager

What We’re Looking For

• 1-2+ years of supervisory or management experience (fitness, retail, or hospitality preferred)
• Strong leadership, communication, and problem-solving skills
• Ability to multitask in a fast-paced, high-energy environment
• Sales and customer service experience required
• A highly outgoing, charismatic personality with the confidence to engage members, build relationships, and create a welcoming, energetic club atmosphere

Requirements

• High school diploma or GED (Bachelor’s preferred)
• Ability to be active on the gym floor and lift up to 100 lbs occasionally

Pay

• Starting pay at $22 per hour , with opportunities for growth and advancement based on performance

Benefits

• Optional medical benefits available, allowing team members to choose coverage that best fits their needs

Join a dynamic team where you can grow your leadership skills and make a real impact on member experience and club success.