Assistant Gym Director: People & Operations Leader

Movement

Plano (TX)

On-site

USD 50,000 - 75,000

Full time

11 days ago
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Benefits offered by this job

Paid time off
Life and disability coverage
Employee Assistance Program
401(K) Employer Match
Free gym membership and guest passes
Course and training discounts

Job summary

Movement in Plano is seeking an Assistant Gym Director to lead operations, staff and member experience in a fast-paced fitness and climbing environment.

You will recruit, train, and supervise team members, ensure top-tier customer service, manage front-desk operations, and uphold our core values while coordinating with the Gym Director. A strong player with retail/ops background will thrive here.

Qualifications

  • Incredible customer service skills, attention to detail and strong organizational skills.
  • Excellent administrative abilities and comfort with computer work.
  • Strong leadership and the ability to communicate team goals.
  • Experience in retail, instruction, and operations.
  • Ability to build and lead a high-performance team.
  • Self-directed with a clear vision and execution.
  • Familiar with organizational tools including MS Office and POS systems.

Responsibilities

  • Provide leadership and direction to staff in alignment with mission, vision and values.
  • Hire, train, and schedule staff.
  • Mentor and manage staff.
  • Oversee delivery of excellent front-line customer service.
  • Connect with diverse community groups.
  • Lead and influence through collaboration and change management.
  • Handle financial reporting, deposits, and payroll tasks.
  • Resolve membership questions.
  • Serve as a shift supervisor on a rotating schedule.
  • Work 1-2 desk shifts per week, including evenings and weekends.

Skills

Customer service
Attention to detail
Organizational skills
Leadership
Communication
Problem solving
Retail experience

Tools

MS Office
POS tools

Job description

Movement in Plano is seeking an Assistant Gym Director to lead operations, staff and member experience in a fast-paced fitness and climbing environment.

You will recruit, train, and supervise team members, ensure top-tier customer service, manage front-desk operations, and uphold our core values while coordinating with the Gym Director. A strong player with retail/ops background will thrive here.

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