Assistant Guest Service Manager

The Fresh Market; Tampa (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Guest Service Manager to enhance guest experiences and operational success. This role involves managing guest flow, leading a dedicated team, and ensuring exceptional service standards. With a mission to make everyday eating extraordinary, the company offers a dynamic environment where your leadership will directly impact guest satisfaction. Join a team that values flexibility and provides comprehensive benefits, including a generous discount program, financial wellness initiatives, and various insurance options. If you're passionate about guest service and leadership, this opportunity is perfect for you.

Benefits

30% Team Member Discount

Early Earn Wage Access

401K Contribution and Company Match

Financial Wellness Program

Personal Time Off

Medical, Dental, Vision Insurance

Life Insurance

Pet Insurance Discounts

Qualifications

• 3+ years of guest service experience is essential.
• 1+ year of leadership experience required.

Responsibilities

• Manage front-end and cash office procedures effectively.
• Lead the guest service team to ensure cleanliness and sanitation.

Skills

Guest Service Experience

Leadership Skills

Microsoft Office Proficiency

Job description

Join to apply for the Assistant Guest Service Manager role at The Fresh Market

Our mission is to make everyday eating extraordinary for our guests, and we are looking for a dedicated team member to help us deliver this mission.

Benefits of Joining The Fresh Market Team:

• Team Member discount of 30%
• Early Earn Wage Access (access up to 50% of earned wages per pay period)
• 401K contribution and company match
• Financial Wellness Program
• Personal time off and additional time off purchase plans
• Insurance options including Medical, Dental, Vision, Disability, and Life for individuals and families
• Additional discounts on pet insurance, daycare, and more

About The Position:

Assist the Guest Service Manager in managing guest flow and service at the front-end to ensure excellent service and operational success.

Responsibilities include:

• Managing front-end and cash office procedures, including cash, keys, and safe management
• Overseeing guest flow to enhance shopping experience
• Leading the guest service team to maintain cleanliness and sanitation
• Managing order guides, deadlines, and shrink reduction
• Training and motivating team members on guest service excellence and safety

Availability: Willingness to work flexible hours, including weekends, evenings, and holidays.

Minimum Qualifications:

• At least 3 years of guest service experience
• At least 1 year of leadership experience
• Proficiency in Microsoft Office
• Must be at least 18 years old

The Fresh Market is an Equal Opportunity Employer and provides reasonable accommodations for qualified applicants and team members.