Assistant Guest Service Manager

The Fresh Market; Florida; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Guest Service Manager to enhance guest experiences and ensure operational excellence. In this dynamic role, you will assist in managing the guest service team, oversee cash procedures, and maintain high standards of cleanliness and service. This position offers a flexible schedule and a chance to make a significant impact on guest satisfaction. If you have a passion for guest service and leadership, this is a fantastic opportunity to join a supportive team dedicated to making everyday eating extraordinary.

Benefits

30% Team Member Discount

401K Contribution and Company Match

Medical, Dental, Vision Insurance

Financial Wellness Program

Personal Time Off

Discounts on Pet Insurance

Qualifications

• 3+ years in a guest service role with leadership experience.
• Strong knowledge of cash management and Microsoft Office.

Responsibilities

• Assist in managing guest flow and service at the front-end.
• Lead the guest service team to ensure cleanliness and operational success.

Skills

Guest Service Management

Leadership

Cash Management

Microsoft Office

Job description

Join to apply for the Assistant Guest Service Manager role at The Fresh Market.

Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will help us deliver on this mission.

Benefits of Joining The Fresh Market Team:

• Team Member discount of 30%
• Early Earn Wage Access (up to 50% of earned wages per pay period)
• 401K contribution and company match
• Financial Wellness Program
• Personal time off and additional time off purchase plans
• Medical, Dental, Vision, Disability, and Life Insurance
• Additional discounts on pet insurance, daycare, event tickets, and more

About the Position:

Assist the Guest Service Manager in managing the guest flow and service at the front-end to ensure excellent service and store results.

Responsibilities include:

• Managing front-end and cash procedures, including cash, keys, and safe
• Managing guest flow to ensure operational success
• Leading the guest service team to maintain cleanliness and sanitation
• Managing order guides, deadlines, and reducing shrink/damage
• Training and motivating team members on-the-job and through internal platforms

Availability:

Flexible schedule including weekends, days, evenings, and holidays.

Minimum Qualifications:

• 3+ years in a guest service role
• 1+ years in a leadership role
• Knowledge of Microsoft Office
• At least 18 years old

Equal Opportunity Employer:

The Fresh Market is committed to diversity, equity, and inclusion. Reasonable accommodations will be provided during the hiring process and employment as required by law.