Assistant Golf Professional

Hollytree Country Club; Tyler, Northern (TX, KY); Hybrid; USD 41,000 - 56,000; Full time

Job summary

Hollytree Country Club in Tyler, TX seeks an Assistant Golf Professional to support daily golf operations and enhance member experiences.

You will assist Pro Shop activities, coordinate golf-related services, promote the game, train staff, organize tournaments, manage tee times, and ensure exceptional service while upholding club standards.

Qualifications

• High school diploma or GED required.
• Indicate ability to stand, walk, and lift up to 50 lbs.
• Ability to work weekends/holidays as needed.
• PGA Associate or pursuing PGA Membership required/preferred.

Responsibilities

• Support daily golf operations at the club.
• Assist Pro Shop activities and coordinate golf-related services.
• Promote the game of golf while following club policies and standards.
• Lead staff training and development for golf operations.
• Coordinate, promote and manage golf tournaments and events.
• Assist in managing the handicap program, pro-shop operations, and practice facilities.
• Provide guidance on customer service, tee times, check-in, and guest fee processing.
• Maintain consistency in staging areas, range setup, and cart storage.
• Support clinics, private lessons, and programs for all ages with member satisfaction in mind.

Skills

Customer service

Staff training

Event coordination

Merchandising

Golf operations

Tee time management

Teamwork

Education

High school diploma

PGA Associate or pursuing PGA Membership

Job description

Description

Responsibilities

• The Assistant Golf Professional supports daily golf operations at the club
• This position assists Pro Shop activities and coordinating golf-related services to enhance the member and guest experience
• The Assistant Golf Professional is dedicated to promoting the game of golf while ensuring that operations align with company policies and operational standards
• This role requires a proactive approach to staff training and development, effective merchandising strategies, and exceptional customer service, fostering a welcoming and engaging environment for all members
• Reports to the Head Golf Professional
• Engage with members through golf events, personalized interactions and promotion of golf programs
• Support the cleanliness and organization of all outside areas, including staging zones, practice ranges and golf cart storage, ensuring a well-maintained environment
• Contribute to the success of golf activities by coordinating, promoting and managing tournaments and special golf-related events
• Assist in managing the handicap program, pro-shop operations and practice facilities to deliver seamless and efficient service for all members
• Provide guidance to golf attendants, pro-shop personnel and outside services staff on customer service excellence, tee time management, check-in procedures and guest fee processing
• Maintain consistency in operational procedures, including standards for staging areas, driving range setup and golf cart storage
• Support the promotion of golf clinics, private lessons and specialized programs for adults, juniors and seniors, fostering high member satisfaction and alignment with club standards
• Assist with budgeting, inventory planning and control by providing staff with guidance on inventory procedures, maintaining adequate stock levels, and overseeing product display, pricing strategies and promotions to drive ales and meet member needs
• Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management
• Follow all company, club, and department policies, procedures, and instructions
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success
• Primarily outdoor work with frequent exposure to extreme temperatures and humidity
• Adherence to attendance requirements as outlined in the weekly schedule
• Flexibility to work additional hours as needed to meet position deadlines

Requirements

Qualifications

• High school diploma, GED, or equivalent
• Requires sitting, standing, walking, squatting, kneeling, reaching, twisting, and bending
• Must be able to lift and carry up to 50 lbs
• Involves regular use of sight, hearing, and speech
• Availability to work on weekends and/or holidays as required
• PGA Associate or pursuing PGA Membership