Assistant Golf Professional

Gainey Ranch Golf Club; Scottsdale (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

The Gainey Ranch Golf Club is seeking an Assistant Golf Professional to support daily golf operations, assist pro shop activities, and promote member services. This role emphasizes high-level customer service, event coordination, and program promotion.

You will help manage tournaments, clinics, handicap, and practice facilities while upholding club standards and safety guidelines for a welcoming member experience.

Responsibilities

• Engage with members through golf events, personalized interactions and promotion of golf programs.
• Participate in rounds of golf as needed to support player development initiatives.
• Support the cleanliness and organization of all outside areas, including staging zones, practice ranges and golf cart storage.
• Coordinate, promote and manage tournaments and special golf-related events.
• Assist in managing the handicap program, pro-shop operations and practice facilities to deliver seamless and efficient service for all members.
• Provide guidance to golf attendants, pro-shop personnel and outside services staff on customer service excellence, tee time management, check-in procedures and guest fee processing.
• Maintain consistency in operational procedures, including standards for staging areas, driving range setup and golf cart storage.
• Support the promotion of golf clinics, private lessons and specialized programs for adults, juniors and seniors, fostering high member satisfaction and alignment with club standards.
• Assist with budgeting, inventory planning and control by providing staff with guidance on inventory procedures, maintaining adequate stock levels, and overseeing product display, pricing strategies and promotions to drive ales and meet member needs.

Job description

Overview

The Assistant Golf Professional supports daily golf operations at the club. This position assists Pro Shop activities and coordinating golf-related services to enhance the member and guest experience. The Assistant Golf Professional is dedicated to promoting the game of golf while ensuring that operations align with company policies and operational standards. This role requires a proactive approach to staff training and development, effective merchandising strategies, and exceptional customer service, fostering a welcoming and engaging environment for all members.

Day to Day

• Engage with members through golf events, personalized interactions and promotion of golf programs. Participate in rounds of golf as needed to support player development initiatives.
• Support the cleanliness and organization of all outside areas, including staging zones, practice ranges and golf cart storage, ensuring a well-maintained environment.
• Contribute to the success of golf activities by coordinating, promoting and managing tournaments and special golf-related events.
• Assist in managing the handicap program, pro-shop operations and practice facilities to deliver seamless and efficient service for all members.
• Provide guidance to golf attendants, pro-shop personnel and outside services staff on customer service excellence, tee time management, check-in procedures and guest fee processing.
• Maintain consistency in operational procedures, including standards for staging areas, driving range setup and golf cart storage.
• Support the promotion of golf clinics, private lessons and specialized programs for adults, juniors and seniors, fostering high member satisfaction and alignment with club standards.
• Assist with budgeting, inventory planning and control by providing staff with guidance on inventory procedures, maintaining adequate stock levels, and overseeing product display, pricing strategies and promotions to drive ales and meet member needs.

Additional Duties

• Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.