Assistant Golf Manager

Arizona Grand Resort & Spa; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

Arizona Grand Resort & Spa in Phoenix seeks a hands-on golf operations leader to elevate rounds, guest service, and club operations. You will guide the golf shop, tee-time process, and events with a guest-first mindset, ensuring a polished experience that aligns with the resort’s standards.

The role calls for strong communication and the ability to motivate a team in a fast-paced setting. You will collaborate across departments to deliver memorable moments for resort guests, members, and local

Qualifications

• Experience in golf operations or resort recreation.
• Strong leadership and communication skills.
• Guest-first mindset with hospitality focus.
• Ability to manage peak-season environments and weekend schedules.

Responsibilities

• Support daily golf operations to ensure inviting, organized, high-performing experiences from arrival to departure.
• Provide visible leadership across the golf shop, player services, tee-time operations, tournaments, and on-course touchpoints.
• Create memorable service moments for guests, groups, and local players with warmth and poise.
• Coach and motivate team members to uphold hospitality and operational standards.
• Oversee merchandise presentation, inventory, and golf-shop performance.
• Support tournaments, outings, clinics, and events showcasing the resort's energy and hospitality.
• Collaborate with resort teams to create a connected guest journey.

Skills

Golf operations

Leadership

Hospitality

Guest service

Communication

Tools

Golf systems

Tee-time management

Job description

Where Desert Drama Meets Hospitality Precision

At Arizona Grand Resort & Spa, every day arrives with a little more color. Camelback Mountain on the horizon. The Sonoran Desert in full display. A championship golf experience woven into one of Phoenix’s most distinctive resort destinations.

This is an opportunity for a polished, people-first golf professional to help shape memorable rounds, seamless operations, and the kind of warm, effortless service guests remember long after the final putt drops. You’ll bring operational confidence to a fast-moving golf environment—balancing the details behind the scenes with an engaging presence on the course and in the clubhouse.

If you know that great golf hospitality is equal parts timing, anticipation, and genuine connection, this is your fairway.

Your Next Chapter, Framed By The Southwest

Phoenix is a city built for people who prefer their ambition with a view. Here, sunlit mornings, desert trails, a thriving culinary scene, major-league sports, and an unmistakable sense of possibility set the pace. At Arizona Grand Resort & Spa, you’ll work within a vibrant destination where leisure, luxury, recreation, and exceptional service come together.

You’ll help lead the daily rhythm of the golf operation while supporting a team dedicated to making every guest interaction feel personal, elevated, and impeccably managed.

What You’ll Help Deliver

• Support daily golf operations, ensuring an inviting, organized, and high-performing experience from arrival through departure.
• Provide visible leadership across the golf shop, player services, tee-time operations, tournaments, and on-course guest touchpoints.
• Create memorable service moments for resort guests, members, groups, and local players with genuine warmth and professional poise.
• Assist with scheduling, training, coaching, and motivating team members to uphold exceptional hospitality and operational standards.
• Help manage merchandise presentation, inventory, retail sales, and golf-shop performance with a sharp eye for detail.
• Support tournaments, outings, clinics, and special events that showcase the energy and hospitality of the resort.
• Partner closely with resort, food and beverage, grounds, and events teams to create a connected guest journey.
• Maintain strong knowledge of golf operations, pace-of-play practices, safety expectations, and service recovery techniques.
• Step in wherever needed—because the best leaders know that every role on the course contributes to the experience.

The Presence You Bring

• A genuine passion for golf, hospitality, and creating experiences that feel polished without ever feeling scripted.
• Experience in golf operations, resort recreation, private club, public course, retail, or a similarly guest-driven environment.
• Leadership instincts: the ability to set the tone, solve problems calmly, and bring out the best in a team.
• Confidence working in a dynamic setting where weekends, holidays, early mornings, and peak-season energy are part of the rhythm.
• Strong communication, organization, and follow-through—because details matter, especially in a premium resort setting.
• A guest-first mindset, commercial awareness, and the ability to turn an ordinary round into a standout memory.
• Knowledge of golf systems, tee-time management, tournament coordination, and retail operations is highly valued.

More Than A Beautiful Place To Work

This is a chance to build your career at a celebrated Phoenix resort where the landscape is bold, the pace is alive, and the work has real impact. You’ll join a team that understands the difference between service and hospitality: one completes a transaction; the other creates a story worth retelling.

Bring your operational edge. Bring your golf IQ. Bring the kind of energy that makes guests feel like they’ve arrived somewhere special.

The Arizona Grand Resort & Spa’s leaders and associates believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, associates must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

*This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee could affect the safety or health of the employee performing the task or others.

Source: Hospitality Online