Assistant GM, Resort Restaurant — Guest Experience & Ops

Hawks Cay Resort; Marathon (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary + performance bonus

Medical, Dental, Vision Insurance

401(k) with matching

Paid Time Off & holidays

Health & wellness programs

Housing assistance

Job summary

Hawks Cay Resort in the Florida Keys seeks an experienced Restaurant Manager to lead and develop a diverse team of servers, hosts, bartenders, and supervisors. You will foster a culture of humility, accountability, and teamwork while delivering refined, personalized guest service.

Responsibilities include daily opening/closing, reservations management, inventory control, and ensuring health, safety, and liquor regulations.

Qualifications

• 2–4 years in restaurant management in upscale or high-volume resort settings.
• Strong leadership, guest service instincts, and F&B operations knowledge.
• Experience with POS systems (Delphi, Toast) and inventory control.
• Bachelor’s degree in Hospitality Management or related field preferred.
• Willing to relocate to Florida Keys and flexible schedule.

Responsibilities

• Lead, coach, and develop the restaurant team to foster teamwork.
• Deliver refined, personalized guest experiences and resolve issues.
• Oversee opening/closing, reservations, floor supervision, and safety compliance.
• Monitor sales, labor costs, and assist with budget and P&L.
• Collaborate with Executive Chef and catering for events and promotions.
• Step in as Manager on Duty as needed.

Skills

Leadership

Guest service

F&B operations

POS systems

Inventory management

P&L knowledge

Team development

Education

Bachelor's in Hospitality or related field

Tools

Delphi

Toast

Job description

Hawks Cay Resort in the Florida Keys seeks an experienced Restaurant Manager to lead and develop a diverse team of servers, hosts, bartenders, and supervisors. You will foster a culture of humility, accountability, and teamwork while delivering refined, personalized guest service.

Responsibilities include daily opening/closing, reservations management, inventory control, and ensuring health, safety, and liquor regulations.