Restaurant General Manager – Salt + Ash

Default (All-EOS Job Aggregator); Duck Key (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) Savings Plan

Paid Time Off

Employee discounts

Housing assistance

Job summary

Hawks Cay Resort in Duck Key, Florida, is seeking a Restaurant General Manager to lead and develop a high-performing restaurant team, ensuring exceptional guest experiences in a luxury setting. Responsibilities include overseeing daily operations, managing financial performance, and driving marketing efforts.

The ideal candidate will have 3-5 years of experience in high-volume upscale dining, a bachelor's degree in hospitality management, and a strong passion for guest service and coastal cuisine. A comprehensive benefits package is offered.

Qualifications

• 3–5 years as a Restaurant General Manager or Assistant GM in a high-volume restaurant.
• Exceptional guest service and financial results driving.
• Knowledge of food & beverage operations and inventory management.

Responsibilities

• Lead, coach, and develop the restaurant team.
• Manage daily operations and ensure top-tier guest satisfaction.
• Achieve or exceed revenue and profit targets.

Skills

Leadership

Guest service

Financial management

Food & beverage operations

Education

Bachelor’s degree in Hospitality Management

Tools

POS systems (Delphi, Toast)

Job description

Hawks Cay Resort
61 Hawks Cay Blvd
Marathon, FL 33050, USA

• Leadership & Team Management: Lead, coach, and develop the full restaurant team (including Assistant Managers, Supervisors, Servers, Hosts, Bartenders, and support staff). Foster a culture of humility, teamwork, guest focus, and continuous improvement.
• Guest Experience: Ensure every guest receives refined, attentive, and personalized service. Oversee reservations, seating, service flow, and problem resolution to achieve top-tier guest satisfaction scores (TripAdvisor, Google, OpenTable, etc.).
• Operations: Manage daily operations including opening/closing procedures, inventory, ordering, maintenance, and compliance with health, safety, and food-handling standards. Collaborate closely with the Executive Chef, Sous Chefs, and culinary team on menu execution, specials, and seasonal offerings.
• Financial Performance: Achieve or exceed revenue, cost of goods, labor, and profit targets. Monitor sales, expenses, budgets, and P&L statements. Implement strategies to optimize pricing, upselling, private events, and revenue opportunities.
• Staffing & Recruiting: Partner with People & Culture on full-cycle recruiting, hiring, training, scheduling, and retention. Conduct performance reviews, coaching, and disciplinary actions as needed. Support visa programs (e.g., J1, H2B) and local talent pipelines.
• Marketing & Partnerships: Promote Salt + Ash through social media, local partnerships, resort cross-promotions, and special events. Work with Sales & Catering on private dining and group bookings.
• Compliance & Standards: Maintain all health department, OSHA, liquor control, and brand standards. Oversee loss prevention, inventory controls, and accurate reporting.

Qualifications & Requirements

• Experience: Minimum 3–5 years as a Restaurant General Manager or Assistant GM in a high-volume, upscale or fine-dining restaurant (luxury resort/hotel experience strongly preferred).
• Skills: Proven track record in driving financial results, exceptional guest service, and team leadership. Strong knowledge of food & beverage operations, wine/beverage programs, POS systems (e.g., Delphi, Toast, or similar), and inventory management.
• Education: Bachelor’s degree in Hospitality Management, Business, or related field preferred (or equivalent experience).
• Personal Attributes: Passion for coastal/Florida cuisine, strong communicator, hands‑on leader, flexible with evenings, weekends, and holidays. Must embody humility and a guest‑first mindset.
• Keys‑Specific: Must live in or be willing to relocate to the Florida Keys area. Valid driver’s license and reliable transportation.

What We Offer

• Comprehensive benefits package including employer‑subsidized Medical, Dental, and Vision Insurance
• 401(k) Savings Plan with competitive matching
• Paid Time Off, holidays, and potential paid parental leave
• Health & wellness benefits, training, and professional development opportunities through EOS Hospitality leadership programs
• Resort perks including meals during shifts, employee discounts, sister property hotel discounts, and housing assistance where available

Hawks Cay Resort is an Equal Opportunity Employer (EOE). We recruit, employ, train, compensate, and promote regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other basis protected by applicable federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.