Assistant GM: People, Profit & Operations Lead

Taco-Bell; Pontiac (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Team Lyders, a Taco Bell franchisee, is seeking an Assistant General Manager to support daily operations, develop people, manage financials, and uphold safety and service standards. You will lead scheduling, inventory, training, and performance coaching while driving guest satisfaction and store profitability.

This role prepares you for General Manager responsibilities and requires a high-energy leader who can work a 50-hour week.

Qualifications

• High School Diploma or GED minimum.
• 2 years of leadership experience in the QSR or retail environment.
• Strong analytical, decision-making, and conflict-resolution skills.
• Excellent communication skills and a proven track record in team building.
• Passion for delivering excellence in food quality, service, cleanliness, and operational speed.
• Proficient in basic business math and computer literacy.
• A dynamic, energetic, and proactive leader who drives results and inspires the team.
• Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.

Responsibilities

• Build People Capability by recruiting, training, and developing top talent.
• Coach Team Members and Shift Leaders to achieve performance excellence.
• Foster a positive workplace culture and resolve conflicts.
• Deliver a Consistent Customer Experience within brand standards.
• Oversee labor scheduling, inventory, and health and safety compliance.
• Handle customer feedback and coach the team to exceed guest expectations.
• Support profit and loss management by maintaining cash controls and labor optimization.
• Monitor financial reports and take actions to improve results.

Skills

Leadership experience

Team development

Communication

Analytical

Decision making

Conflict resolution

Basic business math

Computer literacy

Education

High School Diploma or GED

Job description

Team Lyders, a Taco Bell franchisee, is seeking an Assistant General Manager to support daily operations, develop people, manage financials, and uphold safety and service standards. You will lead scheduling, inventory, training, and performance coaching while driving guest satisfaction and store profitability.

This role prepares you for General Manager responsibilities and requires a high-energy leader who can work a 50-hour week.