Assistant GM: People, Profit & Guest Experience

Taco-Bell; Waterloo (IA); On-site; USD 52,000 - 64,000; Full time

Job summary

Team Lyders Payroll Inc, a Taco Bell franchisee operating in the Midwest, seeks an Assistant General Manager to support daily operations, coach team members, manage labor and inventory, and uphold safety and guest experience standards in Waterloo, IA. This role prepares you for General Manager responsibilities while driving growth.

You will recruit and develop talent, mentor Shift Leaders, and ensure execution of brand standards with a strong emphasis on safety, profitability, and customer

Qualifications

• 2 years of leadership experience in the QSR or retail environment.
• Strong analytical, decision-making, and conflict-resolution skills.
• Excellent communication skills and a proven track record in team building.
• Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.
• Physical Demands as described in the job posting.

Responsibilities

• Build People Capability by recruiting, training, and developing top talent.
• Coach and mentor Team Members and Shift Leaders to achieve performance excellence.
• Foster a positive and inclusive workplace culture.
• Provide a Consistent Customer Experience within brand standards.
• Oversee labor scheduling, inventory, and health and safety compliance.
• Handle customer feedback and coach the team to exceed guest expectations.
• Grow the Brand, Sales, and Profits by monitoring cash controls and financials.
• Monitor financial reports and take actions to improve results.
• Maintain restaurant facilities and equipment through preventative maintenance and checks.

Skills

Leadership

Analytical skills

Conflict resolution

Communication skills

Team building

Business math

Computer literacy

Education

High School Diploma or GED

Job description

Team Lyders Payroll Inc, a Taco Bell franchisee operating in the Midwest, seeks an Assistant General Manager to support daily operations, coach team members, manage labor and inventory, and uphold safety and guest experience standards in Waterloo, IA. This role prepares you for General Manager responsibilities while driving growth.

You will recruit and develop talent, mentor Shift Leaders, and ensure execution of brand standards with a strong emphasis on safety, profitability, and customer