Assistant GM: Operations & Growth Leader

Dreamscape Hospitality; Lafayette (LA); On-site; USD 65,000 - 85,000; Full time

Job summary

Dreamscape Hospitality is seeking an experienced Assistant General Manager to join our leadership team in Lafayette, LA. This role focuses on guiding daily operations, strategic planning, and delivering exceptional guest experiences.

You will support the General Manager, supervise departments, manage budgets, analyze financials, and develop staff. The position offers a dynamic, growth-oriented environment with competitive compensation and benefits.

Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• Proven experience in a managerial or supervisory role within a similar industry
• Strong leadership and interpersonal skills
• Excellent communication and problem-solving abilities
• Ability to analyze financial data and develop actionable insights
• Proficiency in MS Office Suite and relevant management software
• Ability to work under pressure and adapt to changing priorities
• Demonstrated commitment to customer service and team development

Responsibilities

• Support the General Manager in overseeing daily operations across departments
• Assist in developing and implementing business strategies to achieve organizational goals
• Lead and motivate team members to ensure high levels of performance and customer satisfaction
• Monitor financial performance, including budgeting, forecasting, and cost control
• Ensure compliance with company policies, industry regulations, and safety standards
• Handle customer inquiries and resolve issues promptly to maintain positive relationships
• Contribute to staff recruitment, training, and development initiatives
• Prepare reports and presentations for senior management on operational performance

Skills

Leadership

Interpersonal skills

Communication

Problem-solving

Financial analysis

MS Office

Adaptability

Customer service

Team development

Education

Bachelor's degree in Business Administration, Management, or related field

Tools

MS Office Suite

Management software

Job description

Dreamscape Hospitality is seeking an experienced Assistant General Manager to join our leadership team in Lafayette, LA. This role focuses on guiding daily operations, strategic planning, and delivering exceptional guest experiences.

You will support the General Manager, supervise departments, manage budgets, analyze financials, and develop staff. The position offers a dynamic, growth-oriented environment with competitive compensation and benefits.