Assistant GM: Lead Restaurant Ops & Guest Experience

Happy Daz; Lima (OH); Presencial; USD 42 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental and vision insurance

Short-term disability insurance

Company-paid life insurance

401(k) with company match

Discounted employee meals

Flexible scheduling

Friendly team culture

Resumo da oferta

Happy Daz Restaurants is seeking an Assistant General Manager to help lead our team, sharpen leadership skills, and deliver a great guest experience every shift. You will work side-by-side with the General Manager to keep the restaurant running at its best and grow as a leader.

In this full-time salaried role, you will partner on scheduling, inventory, hiring, and onboarding while driving guest service and operational excellence across drive-thru and dine-in.

Qualificações

• Must be at least 18 years old and have 1-2 years of supervisory or management experience
• Open availability with a changing schedule
• Food safety knowledge or certification
• Experience leading and mentoring a diverse team
• Reliable attendance and a positive, team-first attitude
• Strong communication skills and attention to detail

Responsabilidades

• Partner with the General Manager on scheduling, inventory, ordering, cost control, hiring, and onboarding
• Share ownership of daily operations — guest service, drive-thru times, labor, and cost of goods
• Lead crew training and cross-training, coaching for consistency and retention
• Champion safety, sanitation, and food and beverage compliance throughout the restaurant
• Build genuine relationships with dine-in and drive-thru guests
• Hold the team accountable for attendance, prep, portioning, and cleanliness standards
• Handle guest concerns using our GRACE service approach
• Coach and recognize crew members through regular feedback and evaluations
• Step in wherever needed across the restaurant, leading by example

Descrição da oferta de emprego

Happy Daz Restaurants is seeking an Assistant General Manager to help lead our team, sharpen leadership skills, and deliver a great guest experience every shift. You will work side-by-side with the General Manager to keep the restaurant running at its best and grow as a leader.

In this full-time salaried role, you will partner on scheduling, inventory, hiring, and onboarding while driving guest service and operational excellence across drive-thru and dine-in.