Assistant GM: Growth-Minded Leader

Caribou Coffee Operating Company; Ramsey (MN); On-site; USD 23,000 - 38,000; Full time

Job summary

Caribou Coffee Operating Company is seeking an Assistant General Manager (AGM) to grow into leadership roles, partnering with the General Manager to run the store and shape the district strategy. The AGM will focus on development, store performance, and community impact, while fostering the Caribou brand values and guest experience.

The role emphasizes leadership growth, customer service excellence, and a track record of driving results in a fast-paced retail environment within our Ramsey

Qualifications

• Requires 1-3 years of prior restaurant/retail experience with strong customer service commitment.
• Must be able to work early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years old.

Responsibilities

• Demonstrates the DOING of Team Member and Shift Leader with enthusiasm and excellence.
• Develop understanding of the business toward General Manager level over the year.
• Create joyful connections with guests and teach the team to do the same.
• Hit sales goals through fast, friendly service and effective problem solving.
• Lead on problem resolution with calm, professional handling and active listening.
• Connect daily tasks to broader business success and knowledge of P&L.

Skills

Customer service

Flexible schedule

Leadership potential

Education

High school diploma or GED

Job description

Caribou Coffee Operating Company is seeking an Assistant General Manager (AGM) to grow into leadership roles, partnering with the General Manager to run the store and shape the district strategy. The AGM will focus on development, store performance, and community impact, while fostering the Caribou brand values and guest experience.

The role emphasizes leadership growth, customer service excellence, and a track record of driving results in a fast-paced retail environment within our Ramsey