Assistant General Manager: Growth & Leadership Track

Caribou Coffee Company; Mound (MN); On-site; USD 23,000 - 38,000; Full time

Job summary

Caribou Coffee in Minnesota is hiring an Assistant General Manager (AGM) to develop future leaders and oversee store operations in partnership with the General Manager. The AGM will drive guest experiences, mentor team members, and help ensure strong store performance and growth across the district.

The role emphasizes growth, cross-functional leadership, and a commitment to Caribou’s values as you build a thriving team and exceptional guest service culture.

Qualifications

• 1-3 years of prior restaurant/retail experience with strong customer service commitment
• Ability to work early mornings, evenings, some holidays and/or weekends
• Must be at least 18 years of age

Responsibilities

• Demonstrates the DOING of Team Member and Shift Leader with enthusiasm and excellence
• Develops understanding of the business to the level of a General Manager within a year
• Creates engaging connections with guests and motivates the team to deliver day-making experiences
• Drives sales goals through fast, friendly service and effective problem solving
• Keeps cash handling policies secure and manages store funds on shift
• Manages orders, inventory, waste, and rotates stock to protect freshness
• Maintains alignment with Caribou core values in all interactions

Skills

Customer service

Shift leadership potential

18+ requirement

Education

High school diploma or GED

Job description

Caribou Coffee in Minnesota is hiring an Assistant General Manager (AGM) to develop future leaders and oversee store operations in partnership with the General Manager. The AGM will drive guest experiences, mentor team members, and help ensure strong store performance and growth across the district.

The role emphasizes growth, cross-functional leadership, and a commitment to Caribou’s values as you build a thriving team and exceptional guest service culture.