Assistant GM: Grow Leaders, Elevate the Store

Caribou Coffee Operating Company; Rochester (MN); On-site; USD 23,000 - 38,000; Full time

Job summary

Caribou Coffee Operating Company in Rochester, MN is seeking an Assistant General Manager (AGM) to grow into a store leadership role while developing as a future district leader. The AGM partners with the General Manager to drive store success and create community impact through exceptional guest experiences.

The role emphasizes developing leadership capabilities, executing store operations, and driving sales while maintaining Caribou's core values and guest-first culture.

Qualifications

• 1–3 years in restaurant/retail with strong customer service.
• Able to work mornings, evenings, holidays and weekends.
• Must be at least 18 years old.
• Preferred: High school diploma or GED.
• Has a valid driver's license and reliable transportation.
• 1 year of supervisory experience.

Responsibilities

• Demonstrates the DOING of Team Member and Shift Leader with enthusiasm.
• Develop understanding of the business to the level of a General Manager over the course of a year.
• Creates joyful connections with guests and teaches the team to do the same.
• Champions a fast, accurate service environment and motivates the team.
• Hits sales goals through speed and service; manages guest experience.

Skills

Customer service

Retail experience

Supervisory experience

Driver's license

Education

High school diploma or GED

Job description

Caribou Coffee Operating Company in Rochester, MN is seeking an Assistant General Manager (AGM) to grow into a store leadership role while developing as a future district leader. The AGM partners with the General Manager to drive store success and create community impact through exceptional guest experiences.

The role emphasizes developing leadership capabilities, executing store operations, and driving sales while maintaining Caribou's core values and guest-first culture.