Assistant General Manager: Team Leader & Operations

Jersey Mike's Brooklyn Park; Brooklyn Park (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

Jersey Mike's Brooklyn Park is seeking an Assistant General Manager to oversee daily restaurant operations, coach crew on each shift, and coordinate with franchisee leadership to ensure smooth performance. The AGM will set goals, assign tasks, motivate staff, and provide timely feedback.

The role emphasizes team leadership, adherence to health and safety regulations, and maintaining brand standards while driving outstanding guest experiences.

Qualifications

• Experience as a Shift Manager, AGM, or GM in QSR or full-service restaurant.
• Knowledge of the industry and relevant health and safety regulations.
• Commitment to excellent service.
• Working well within a team.
• Leadership skills and ability to make decisions fast.
• Strong problem-solving aptitude.
• Ability to stand for long periods.
• High school diploma & QSR/restaurant experience is preferred.

Responsibilities

• Oversee in-store operations and coaching of crew members on every shift.
• Set goals, provide job assignments, motivate others, celebrate successes, and provide timely feedback.
• Partner with franchisee leadership to ensure smooth and effective store operations.
• Lead team training and uphold brand standards.
• Assist with schedule writing, weekly inventory, and food orders.
• Drive exceptional customer service and sense of urgency to meet customer needs.

Skills

Shift management

Leadership

Customer service

Teamwork

Decision making

Problem solving

Stamina

Education

High school diploma

Job description

Jersey Mike's Brooklyn Park is seeking an Assistant General Manager to oversee daily restaurant operations, coach crew on each shift, and coordinate with franchisee leadership to ensure smooth performance. The AGM will set goals, assign tasks, motivate staff, and provide timely feedback.

The role emphasizes team leadership, adherence to health and safety regulations, and maintaining brand standards while driving outstanding guest experiences.