Assistant General Manager - Subway

LV Petroleum; Concord (NH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Opportunities for advancement

Training and development

Full-time opportunities

Leadership role with growth

Health Care Plan

Job summary

Subway is seeking an experienced Assistant General Manager in Concord, NH to support the General Manager in daily restaurant operations, develop the team, and drive sales and profitability in a fast-paced setting.

This hands-on leadership role covers staffing, training, guest service, food safety, inventory, and financial procedures, with opportunities for advancement within a supportive team.

Qualifications

• Previous restaurant leadership or management experience.
• Subway experience is a plus, but not required.
• Strong customer service and communication skills.
• Ability to coach, motivate, and hold team members accountable.
• Ability to work independently and make sound decisions.
• Strong organizational and problem-solving skills.
• Comfortable working in a fast-paced, high-volume environment.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Must be dependable, professional, and team-oriented.

Responsibilities

• Support the General Manager with the overall operation of the Subway restaurant
• Lead, coach, and develop team members to deliver exceptional customer service
• Assist with hiring, onboarding, training, and performance management
• Ensure proper staffing and shift coverage to meet business needs
• Monitor food quality, preparation, portioning, and presentation
• Maintain high standards for cleanliness, sanitation, and food safety
• Follow all Subway brand standards, company policies, and operating procedures
• Assist with inventory management, ordering, receiving, and controlling food costs
• Monitor sales, labor, waste, and other key performance indicators
• Help ensure accurate cash handling and daily financial procedures
• Resolve customer concerns professionally and effectively
• Conduct shift walks and ensure the restaurant is ready for business
• Maintain a safe, clean, and welcoming environment for customers and employees
• Step in to manage restaurant operations in the General Manager’s absence
• Perform other duties as needed to support the success of the restaurant

Skills

Restaurant leadership

Customer service

Team coaching

Decision making

Organizational skills

Communication skills

Job description

We are looking for an experienced and motivated Assistant General Manager (AGM) to join our Subway team. The AGM supports the General Manager in leading daily restaurant operations, developing the team, delivering excellent guest service, and driving sales and profitability.

This is a hands-on leadership position for someone who is comfortable working in a fast-paced environment and can step up to lead the restaurant when the General Manager is unavailable.

What You’ll Do

• Support the General Manager with the overall operation of the Subway restaurant

• Lead, coach, and develop team members to deliver exceptional customer service

• Assist with hiring, onboarding, training, and performance management

• Ensure proper staffing and shift coverage to meet business needs

• Monitor food quality, preparation, portioning, and presentation

• Maintain high standards for cleanliness, sanitation, and food safety

• Follow all Subway brand standards, company policies, and operating procedures

• Assist with inventory management, ordering, receiving, and controlling food costs

• Monitor sales, labor, waste, and other key performance indicators

• Help ensure accurate cash handling and daily financial procedures

• Resolve customer concerns professionally and effectively

• Conduct shift walks and ensure the restaurant is ready for business

• Maintain a safe, clean, and welcoming environment for customers and employees

• Step in to manage restaurant operations in the General Manager’s absence

• Perform other duties as needed to support the success of the restaurant

What We’re Looking For

• Previous restaurant leadership or management experience preferred

• Subway experience is a plus, but not required

• Strong customer service and communication skills

• Ability to coach, motivate, and hold team members accountable

• Ability to work independently and make sound decisions

• Strong organizational and problem-solving skills

• Comfortable working in a fast-paced, high-volume environment

• Ability to work flexible hours, including nights, weekends, and holidays

• Must be dependable, professional, and team-oriented

Why Join Us?

• Competitive pay

• Opportunities for advancement

• Training and development

• Full-time opportunities

• A leadership role with the opportunity to grow

• Be part of a team focused on delivering great food and an excellent customer experience

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)

• Paid Time Off (Vacation, Sick & Public Holidays)

• Family Leave (Maternity)

• Training & Development

• #LI-DNI