Assistant General Manager (Sbarro)

LV Petroleum; Napoleon (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care plan

Retirement plan

Paid time off

Growth opportunities

Weekly pay

Job summary

LV Petroleum is seeking an Assistant General Manager to support the General Manager in daily restaurant operations. You will supervise staff, uphold standards, ensure excellent customer service, manage inventory, and reinforce food safety while driving sales and profitability.

In this role you lead by example, train and schedule team members, handle cash procedures, and step in for the GM when needed. Flexible availability including nights, weekends, and holidays is required to keep operations

Qualifications

• 1–2 years of supervisory or management experience in a food service environment.
• Strong leadership, communication, and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Knowledge of food safety practices and basic financial principles.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Oversee restaurant operations with the General Manager.
• Assist with hiring, training, scheduling, and supervising team members.
• Ensure compliance with company policies, food safety, and sanitation standards.
• Monitor inventory levels, place orders, and manage waste.
• Maintain high standards of food quality, cleanliness, and customer service.
• Address and resolve customer complaints or concerns professionally.
• Assist in managing labor and food costs within budget.
• Ensure proper cash handling and banking procedures are followed.
• Promote a positive and productive work environment.
• Take initiative in identifying and solving operational issues.
• Step into the role of General Manager as needed.

Skills

Leadership

Communication

Interpersonal skills

Multitasking

Food safety knowledge

Education

High School diploma or equivalent

Some college or restaurant management training

Tools

POS systems

Microsoft Office

Job description

Position Summary:

The Assistant General Manager supports the General Manager in all aspects of daily operations and management of the restaurant. This includes supervising staff, maintaining operational standards, ensuring excellent customer service, managing inventory and food safety, and driving sales. The AGM serves as a role model and leader for the team and may be responsible for the store in the GM's absence.

Key Responsibilities:

• Support the General Manager in overseeing all restaurant operations.
• Assist with hiring, training, scheduling, and supervising team members.
• Ensure compliance with company policies, food safety, and sanitation standards.
• Monitor inventory levels, place orders, and manage waste.
• Maintain high standards of food quality, cleanliness, and customer service.
• Address and resolve customer complaints or concerns professionally.
• Assist in managing labor and food costs within budget.
• Ensure proper cash handling and banking procedures are followed.
• Promote a positive and productive work environment.
• Take initiative in identifying and solving operational issues.
• Step into the role of General Manager as needed.

Qualifications:

• High School diploma or equivalent; some college or restaurant management training preferred.
• Minimum 1-2 years of supervisory or management experience in a food service environment.
• Strong leadership, communication, and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of food safety practices and basic financial principles.
• Proficient in POS systems and Microsoft Office is a plus.
• Flexible availability including nights, weekends, and holidays.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Growth Opportunities
• Weekly Pay