General Manager (Sbarro)

LV Petroleum; Judsonia (AR); On-site; USD 42,000 - 62,000; Full time

Job summary

LV Petroleum is seeking a motivated Assistant Manager to support daily restaurant operations, lead a strong team and deliver an excellent guest experience in a fast-paced environment.

You will assist the General Manager with opening and closing, recruit and train staff, monitor food quality, safety, and inventory, manage costs, and engage locally with marketing to boost traffic and sales while maintaining high standards of service.

Qualifications

• Two to three years of leadership experience in restaurant or food service.
• Strong leadership and team development skills.
• Excellent customer service and communication skills.
• Ability to manage multiple priorities in a fast paced environment.
• Experience with cost control budgeting and inventory management.
• Strong problem solving skills and attention to detail.

Responsibilities

• Assist the General Manager in day-to-day operations to ensure service runs smoothly and maintains company standards for food quality and guest experience.
• Recruit, train and onboard new team members; supervise shifts and delegate tasks.
• Deliver high level of customer satisfaction by monitoring food quality and service; handle customer concerns professionally.
• Support the restaurant's financial performance by helping manage expenses, labor and inventory; track sales and assist payroll.
• Ensure health, safety and sanitation standards are followed; maintain cleanliness and equipment functionality.
• Support local marketing and promotions to drive traffic and sales; communicate promotions to guests.
• Maintain clear communication with the General Manager and team; identify opportunities for improvement.

Skills

Leadership

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

College degree preferred

Job description

We are looking for a motivated and hands on Assistant Manager to support daily restaurant operations lead a strong team and deliver an excellent guest experience in a fast paced environment

What You Will Do

• You will assist the General Manager in overseeing day to day operations ensuring service runs smoothly and efficiently while maintaining company standards for food quality cleanliness safety and overall guest experience You will also support opening and closing procedures and ensure all processes are followed consistently
• You will help recruit train and onboard new team members while providing ongoing coaching and support You will supervise staff during shifts delegate tasks effectively and help create a positive team environment built on communication and collaboration You will also conduct performance discussions to support employee growth and development
• You will play a key role in delivering a high level of customer satisfaction by monitoring food quality service and overall guest experience You will handle customer concerns professionally and work to resolve issues quickly while leading by example in all guest interactions
• You will support the financial performance of the restaurant by helping manage expenses labor and inventory You will assist with tracking sales supporting payroll and maintaining accurate inventory levels to reduce waste and maximize profitability
• You will ensure full compliance with all health safety and sanitation standards You will help enforce food safety procedures maintain cleanliness and ensure all equipment and facilities are operating properly
• You will support local marketing and promotional efforts to drive traffic and increase sales You will help execute campaigns communicate promotions to guests and contribute to building strong community engagement
• You will maintain clear communication with the General Manager and team members by providing updates on operations staff performance and overall business needs while helping identify opportunities for improvement

What We Are Looking For

• High school diploma or equivalent required college degree preferred
• Two to three years of leadership experience in restaurant or food service
• Strong leadership and team development skills
• Excellent customer service and communication skills
• Ability to manage multiple priorities in a fast paced environment
• Experience with cost control budgeting and inventory management
• Strong problem solving skills and attention to detail