Assistant General Manager - Restaurant Ops & Growth

The Mexican Restaurant | Reach Restaurant Group; Corpus Christi (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Ojos Locos is seeking an Assistant General Manager to support the General Manager in daily operations, ensuring profitability, guest satisfaction, and adherence to brand standards. The AGM will lead front and back of house teams, coach managers and hourly staff, and drive financial accountability.

This role requires 2-4 years of restaurant leadership, experience in high-volume venues, and a mandatory liquor license.

Qualifications

• 2-4 years of restaurant management experience required.
• High-volume bar and restaurant experience preferred.
• Availability to work during holidays, nights, and weekends with increased hours during peak times.
• Liquor License certification is mandatory
• Ability to effectively communicate in English and Spanish

Responsibilities

• Support the General Manager in all aspects of restaurant operations to ensure profitability and operational success.
• Adhere to company standards and service levels to increase sales and minimize costs including food, beverage, supply, utility, and labor expenses.
• Assist with hiring, training, developing, mentoring, and coaching management staff and hourly team members.
• Lead by example while maintaining a positive, professional, and team-oriented work environment.
• Ensure all financial, inventory, payroll, and administrative duties are completed accurately and on time.
• Assist in managing labor costs, scheduling, budgeting, and inventory controls.
• Ensure proper execution of food safety, sanitation, cleanliness, and maintenance standards in accordance with federal, state, and local laws.
• Support FOH and BOH operations to ensure high quality food, beverage, and guest service standards are consistently achieved.
• Respond to guest complaints and resolve issues promptly to ensure guest satisfaction and retention.
• Maintain a professional restaurant image including cleanliness, uniforms, and appearance standards.
• Ensure all opening, mid-shift, and closing procedures are completed properly.
• Assist the General Manager in driving sales growth, profitability, and operational performance goals.
• Monitor team performance and provide ongoing coaching, feedback, and development opportunities.
• Ensure proper security and safety procedures are followed to protect employees, guests, and company assets.
• Assist with implementation of company initiatives, promotions, menu rollouts, and operational changes.
• Properly operate and troubleshoot POS systems and communicate with IT support when necessary.
• Develop future leaders by supporting training and succession planning initiatives.

Skills

Restaurant management

Staff coaching

English and Spanish communication

Tools

POS systems

Job description

Ojos Locos is seeking an Assistant General Manager to support the General Manager in daily operations, ensuring profitability, guest satisfaction, and adherence to brand standards. The AGM will lead front and back of house teams, coach managers and hourly staff, and drive financial accountability.

This role requires 2-4 years of restaurant leadership, experience in high-volume venues, and a mandatory liquor license.