Assistant General Manager — Restaurant Operations Leader

Wonder; New York (NY); On-site; USD 80,000 - 92,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance (employer-paid)

401(k) Plan

HSA match

Learning & Development

Employee Stock

Employee Discount

Job summary

Wonder in Brooklyn, NY is seeking an Assistant General Manager to own the daily performance of a single location. You will lead kitchen, service, fulfillment, and customer experience, ensuring peak operations, adherence to safety standards, and a strong team culture across shifts.

This hands-on role demands accountability and a focus on profitable, high‑quality delivery of Wonder's brand standards, with a drive to continually improve guest satisfaction and operational excellence.

Qualifications

• 2+ years managing shift operations in food service or similar.
• Experience leading teams in fast-paced, customer-facing environments.
• Proven track record of achieving labor, throughput, and order accuracy KPIs.

Responsibilities

• Oversee day-to-day operations across kitchen, fulfillment, service and customer experience.
• Lead, coach, and develop hourly team members emphasizing accountability and safety.
• Drive brand standards, labor planning, and operational readiness across shifts.
• Analyze shift data to identify bottlenecks and implement process improvements.
• Support hiring, training, and development to scale operations and prepare for growth.

Skills

Shift operations

Team leadership

KPIs

Job description

Wonder in Brooklyn, NY is seeking an Assistant General Manager to own the daily performance of a single location. You will lead kitchen, service, fulfillment, and customer experience, ensuring peak operations, adherence to safety standards, and a strong team culture across shifts.

This hands-on role demands accountability and a focus on profitable, high‑quality delivery of Wonder's brand standards, with a drive to continually improve guest satisfaction and operational excellence.