Assistant General Manager - Reading Skyline

Skyline Chili, Inc.; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Skyline Chili, LLC in Cincinnati is seeking an Assistant General Manager to lead daily restaurant operations, drive guest satisfaction, and ensure financial and quality standards are met.

You will supervise and develop team members, uphold company policies, and partner with corporate leadership to optimize service and profitability. The AGM will play a pivotal role in creating a positive, hospitality-forward environment for guests and staff alike.

Qualifications

• Minimum 2 years of leadership in restaurant operations.

Responsibilities

• Direct and administer the operational efforts of the restaurant, focusing on safety, hospitality, service, and cleanliness.
• Ensure compliance with policies, procedures, and SOPs.
• Ensure guests are promptly and professionally served according to guidelines.
• Assist in selecting, training, directing, developing, and supervising restaurant team members.
• Run efficient service; resolve guest questions and problems promptly.
• Develop restaurant personnel and ensure timely reporting and records.
• Suggest improvements for efficiency and effectiveness in operations.

Skills

Leadership

Guest service

Hospitality

Team development

Education

High School Diploma or equivalent

Job description

Asst. General Manager Job Description

Reading Skyline

Are you passionate about hospitality & Guest Service?

Do you like to work in a positive, fun and playful environment where providing a unique and uplifting experience for our Guest is your #1 priority?

Do you have experience leading and developing strong teams?

If you answered yes to these questions Skyline Chili is the place for you!

In 1949 Skyline Chili opened the first restaurant overlooking the skyline of Cincinnati, Ohio. Since then, Skyline Chili’s Coneys, Ways and table-side service have been enjoyed by generations. Skyline is dedicated to bringing friends and families together by providing a people first culture for our Team Members.

As a Assistant General Manager (AGM) you will be responsible for:

• Assisting in directing and administering the operational efforts of the restaurant including on-target financial results, safety and security, hospitality, quality, service, and cleanliness.
• Ensure established policies and procedures are followed according to standard operating procedures, human resource policies, and strategic directives.
• Ensures guests are promptly and professionally served according to Company’s guidelines.
• Assist in the selection, training, direction, development, and supervision of restaurant Team Members.

Additional Responsibilities include:

• Restaurant services are efficiently and effectively delivered in accordance with established Company policies and standards.
• Good business relationships exist with customers and their questions and problems are promptly resolved.
• Restaurant personnel are developed and well-trained and efficient, and their activities well-coordinated.
• Required reports and records are accurate and timely.
• Suggestions are provided for improved efficiency or effectiveness in operations.
• Good working relationships exist with restaurant and corporate personnel.
• Restaurant profitability is in line with Company expectations.

If you have 2+ years of leadership experience in the restaurant industry,