Assistant General Manager - Reading Skyline

Skyline Chili; Cincinnati (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Skyline Chili, Inc. in Cincinnati, OH is seeking an Assistant General Manager to lead guest service, hospitality and daily operations.

You will direct and develop restaurant teams, ensure safety, quality and on-brand service, manage policies, training, and profitability, and foster a positive, guest-first culture in a fast-paced dining environment.

Qualifications

• 2+ years of leadership experience in the restaurant industry.
• Strong communication and people skills.
• Ability to train and develop restaurant staff.

Responsibilities

• Direct and administer the restaurant's operational efforts, including service, safety, quality and cleanliness.
• Ensure policies, procedures and SOPs are followed across the team.
• Lead selection, training, direction and supervision of Team Members.
• Maintain strong guest hospitality and timely issue resolution.
• Support profitability and adherence to company expectations.

Skills

Team leadership

Guest service

Operations management

Job description

Asst. General Manager Job DescriptionReading SkylineAre you passionate about hospitality & Guest Service?Do you like to work in a positive, fun and playful environment where providing a unique and uplifting experience for our Guest is your #1 priority?Do you have experience leading and developing strong teams?If you answered yes to these questions Skyline Chili is the place for you!In 1949 Skyline Chili opened the first restaurant overlooking the skyline of Cincinnati, Ohio. Since then, Skyline Chili’s Coneys, Ways and table-side service have been enjoyed by generations. Skyline is dedicated to bringing friends and families together by providing a people first culture for our Team Members.As a Assistant General Manager (AGM) you will be responsible for:Assisting in directing and administering the operational efforts of the restaurant including on-target financial results, safety and security, hospitality, quality, service, and cleanliness.Ensure established policies and procedures are followed according to standard operating procedures, human resource policies, and strategic directives.Ensures guests are promptly and professionally served according to Company’s guidelines.Assist in the selection, training, direction, development, and supervision of restaurant Team Members.Additional Responsibilities include:Restaurant services are efficiently and effectively delivered in accordance with established Company policies and standards.Good business relationships exist with customers and their questions and problems are promptly resolved.Restaurant personnel are developed and well-trained and efficient, and their activities well-coordinated.Required reports and records are accurate and timely.Suggestions are provided for improved efficiency or effectiveness in operations.Good working relationships exist with restaurant and corporate personnel.Restaurant profitability is in line with Company expectations.If you have 2+ years of leadership experience in the restaurant industry, apply today to join our team and be a part of an over 70-year tradition.