Assistant General Manager - People & Operations

Applegreen Travel Plazas; Irvington (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 k with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services is seeking an Assistant General Manager to help run day-to-day operations at our service locations in New Jersey. The role offers entry-level management exposure and emphasizes decision-making, coaching, and guest satisfaction.

The position requires strong leadership, excellent customer service, and solid communication skills, with a focus on brand standards, cash handling, and inventory accuracy at the store level.

Qualifications

• Strong leadership and management skills.
• Excellent customer service abilities and positive attitude.
• Excellent verbal and written communication skills.
• Basic food safety understanding.
• Ability to lift/push objects over 30 lbs.

Responsibilities

• Deliver performance feedback, set goals, foster teamwork, and communicate objectives.
• Supervise non-management associates and coach shifts supervisors.
• Be able to perform duties in the absence of the general manager.
• Motivate staff and manage morale during challenging periods.
• Ensure brand standards and procedures are followed to maximize guest satisfaction.
• Maintain cash handling accuracy and daily reports as directed.
• Address customer issues and build long-term relationships.
• Ensure inventory accuracy through spot counts and checks.

Skills

Leadership

Customer Service

Communication

Food Safety

Lifting / Safety

Job description

Applegreen USA Welcome Centers Central Services is seeking an Assistant General Manager to help run day-to-day operations at our service locations in New Jersey. The role offers entry-level management exposure and emphasizes decision-making, coaching, and guest satisfaction.

The position requires strong leadership, excellent customer service, and solid communication skills, with a focus on brand standards, cash handling, and inventory accuracy at the store level.