Assistant General Manager: Lead Team & Drive Growth

Baskin-Robbins; Pleasant Hill (PA); On-site; USD 40,000 - 65,000; Full time

Job summary

Dunkin' Donuts franchisee is seeking an Assistant General Manager to lead daily operations, coach Shift Leaders and Crew Members, and ensure fast, friendly service. You will help develop a high-performing store team and drive customer satisfaction in a busy environment.

The AGM works with the General Manager to deploy staff, monitor drive-thru results, set goals, and deliver strong business performance while fostering growth from within.

Qualifications

• Experience supervising shifts and crew members.
• Strong ability to communicate results and set goals.
• Demonstrated commitment to fast, friendly service.

Responsibilities

• Lead Shift Leaders and Crew Members to achieve targets.
• Deploy staff, monitor drive-thru performance, and communicate results.
• Provide fast, friendly service and be a team player ready to help.

Skills

Leadership

Coaching

Teamwork

Customer service

Job description

Dunkin' Donuts franchisee is seeking an Assistant General Manager to lead daily operations, coach Shift Leaders and Crew Members, and ensure fast, friendly service. You will help develop a high-performing store team and drive customer satisfaction in a busy environment.

The AGM works with the General Manager to deploy staff, monitor drive-thru results, set goals, and deliver strong business performance while fostering growth from within.