Assistant General Manager | Lead Team, Elevate Guest Experience

Applegreen (US) Welcome Centers; Manasquan (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA is seeking an Assistant General Manager to oversee day-to-day operations at our travel plazas. This entry-level management path offers hands-on leadership development and exposure to high-volume hospitality environments.

You’ll lead a team, deliver performance feedback, ensure brand standards, manage cash and inventory, and help drive guest satisfaction across a fast-paced, customer‑centric operation.

Qualifications

• Two years in quick-service or similar management operations.
• Strong leadership and ability to motivate a team.
• Excellent customer service with a positive attitude.
• Excellent verbal/communication skills with business acumen.
• Willingness to lift or push objects over 30 lbs.
• Flexible and open work schedule.

Responsibilities

• Assist the General Manager to ensure day-to-day operations run smoothly.
• Learn important management skills and exercise judgment.
• Deliver performance feedback, set goals, foster teamwork and communicate objectives.
• Supervise non-management staff, assign work and coach shift supervisors.
• Perform duties in the absence of the General Manager.
• Motivate staff, especially during low morale.
• Demonstrate leadership and organizational skills.
• Address issues in a timely fashion and ensure policies are followed.
• Maintain brand standards and restaurant cleanliness and appearance.
• Accurately manage cash and process daily reports as directed.
• Address customer needs, resolve issues and build long-term relationships.
• Ensure inventory data is accurate through spot counts and checks.

Skills

Leadership

Customer service

Communication

Food safety

Physical lifting

Flexibility

Job description

Applegreen USA is seeking an Assistant General Manager to oversee day-to-day operations at our travel plazas. This entry-level management path offers hands-on leadership development and exposure to high-volume hospitality environments.

You’ll lead a team, deliver performance feedback, ensure brand standards, manage cash and inventory, and help drive guest satisfaction across a fast-paced, customer‑centric operation.